Branch Manager

Airgas; Sault Ste. Marie (MI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Disability Insurance

401(k) Retirement Plan with company/ 4

14-week paid parental leave

Paid Holidays

Vacation & Sick time

Tuition Assistance

Job summary

Airgas is hiring a Branch Manager in Sault Ste. Marie, MI to lead daily store operations, drive sales growth, and optimize margins. The role focuses on customer service excellence, inventory management, and staff development within a safety-conscious environment.

You will partner with outside sales to grow relationships, supervise staff, and report on performance metrics to guide strategic decisions. A customer-first mindset and strong leadership are essential.

Qualifications

• Must have strong leadership and team development skills.
• Experience in a customer-facing environment with profit & loss responsibilities.
• Familiarity with KPI-driven performance improvements.

Responsibilities

• Oversee daily store operations to meet sales and margin goals.
• Promote sales and deliver excellent customer service.
• Nurture inventory levels and control expenses through purchasing.
• Ensure safety and regulatory compliance and maintain housekeeping.
• Lead and train inside sales staff on product knowledge and policies.
• Prepare sales reports and analyze performance metrics.

Skills

Managerial experience

P&L management

KPIs

Inventory management

Customer service

Retail sales

People leadership

Coaching/Mentoring

Education

High school diploma or equivalent

Tools

MS Office

Job description

## Branch ManagerApply: Sault Ste. Marie, MI - Retail shop: Full time: Posted Today: R10102500R10102500 Branch Manager (Open)Location:Sault Ste. Marie, MI - Retail shop## How will you CONTRIBUTE and GROW?We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. # At Airgas, we **RESPECT**, **HONOR** and **VALUE** diversity. # **Airgas is Hiring for a Branch Manager in Sault Ste. Marie, MI!**# ***We are looking for you !**** Base salary **bonus opportunities!*** Monday - Friday**, no weekend work!*** **Comprehensive Family Benefits:** Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.* **Support for Parents****:** We offer up to 14-week paid child birth benefits to support growing families.* **Future Security:** 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.* **Early Access:** Your benefits start after just 30 days of employment ## The **Branch Manager** oversees daily store operations to achieve or advance sales and margin goals. This involves promoting sales, delivering excellent customer service, nurturing inventory levels, and balancing expenses through purchase supporting. Additionally, the Branch Manager fosters facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service, maintaining good housekeeping, and harmonizing overall operational efficiency. * Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries.* **Support the outside sales team** in nurturing existing client relationships and welcoming new business opportunities.* Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.* **Build and nurture customer relationships**, providing excellent service.* **Guide and support direct reports** in alignment with organizational policies and applicable laws.* **Maintain the accuracy** of back order, open order, and Purchase Order (PO) expedite reports.* **Cultivate and refine appropriate cylinder** and hard goods inventory levels for the branch.* **Facilitate and lead training for inside sales associates** on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions.* **Conduct periodic performance reviews** for branch associate* Maintain store operations and support team merchandising efforts.* **Partner with the team** to monitor inventory levels and maintain optimal stock in the store.* **Prepare sales reports and analyze performance** metrics to support continuous growth.## \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_## ## Are you a MATCH?**Required Qualifications:*** **High school diploma** or equivalent.* Must operate in a **drug-free workplace.*** **Proven managerial experience**in a customer-facing environment, coupled with**demonstrated expertise in Profit and Loss (P&L) management and the strategic use of Key Performance Indicators (KPIs) to drive performance.*** **Inventory Management:** Ideally, experience participating in cycle counts and full physical inventory processes.* **Customer Service & Sales Engagement:** A strong foundation in customer service along with enthusiasm for nurturing relationships with existing house accounts through proactive outreach.* **Retail sales experience.*** **Valued experience** in **people leadership** with a **dedication** to **supporting team growth and alignment**, **coaching**, **mentoring**, and **team development**.* **Skill in fostering** alignment within **complex customer relationships** and **guiding and supporting** distribution center operations.* Background in supporting and leading teams within a **retail or industrial distribution environment.*** Ability to lift up to **60 lbs. regularly and occasionally up to 125 lbs.** with the aid of material handling equipment.* **Proficient**computer skills and an interest in learning new digital tools.* **The ability to navigate** multiple priorities concurrently.* Self-motivated with a focus on contributing to the overall team's success.* Excellent verbal and written communication skills to effectively act as a bridge between staff and management.