Branch Manager

US11345-AIRGAS Airgas USA, LLC; Sault Ste. Marie (MI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D, &

Disability Insurance

401(k) with company match

Tuition Assistance

Paid Holidays, Vacation, Sick time

Airgas Scholarship Program

14-week paid parental leave

Job summary

Airgas is seeking a Branch Manager in Sault Ste. Marie, MI to lead daily store operations and drive sales while upholding safety standards. You will guide a team, manage inventory, and deliver exceptional customer service to internal and external customers.

The role requires proven leadership in a retail/distribution setting, with P&L awareness, strong communication, and the ability to multi-task in a fast-paced environment. Expect competitive benefits and bonus opportunities.

Qualifications

• High school diploma or equivalent.
• Must operate in a drug-free workplace.
• Proven managerial experience in a customer-facing environment with P&L management and KPI usage to drive performance.
• Inventory management experience, including cycle counts and physical inventories.
• Customer service and sales engagement with proactive outreach to house accounts.
• Retail sales experience.
• Experience leading and coaching a team; development of staff.
• Ability to lift up to 60 lbs regularly and up to 125 lbs with assistance.
• Proficient computer skills and willingness to learn new tools.
• Ability to manage multiple priorities and communicate effectively.

Responsibilities

• Oversee daily store operations to meet or exceed sales and margin goals.
• Promote sales, deliver strong customer service, manage inventory, and control expenses.
• Ensure safety and regulatory compliance; lead staff to alignment with policies.
• Provide professional service for internal and external customers and handle inquiries.
• Support outside sales by nurturing existing relationships and pursuing new opportunities.
• Process daily financial transactions and maintain accurate cash and pricing records.
• Build customer relationships and guide direct reports in policy and law adherence.
• Maintain inventory levels and support merchandising efforts; monitor stock levels.

Skills

Management experience

P&L management

KPIs

Customer service

Sales engagement

Inventory management

People leadership

Safety/regulatory

Technical proficiency

Education

Bachelor's degree in related field

Tools

SAP

Job description

R10102500 Branch Manager (Open) Location: Sault Ste. Marie, MI - Retail shop

How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for a Branch Manager in Sault Ste. Marie, MI! We are looking for you! Base salary bonus opportunities! Monday - Friday, no weekend work!

Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.

Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

Early Access: Your benefits start after just 30 days of employment.

Responsibilities

• The Branch Manager oversees daily store operations to achieve or advance sales and margin goals.
• This involves promoting sales, delivering excellent customer service, nurturing inventory levels, and balancing expenses through purchase supporting.
• Additionally, the Branch Manager fosters facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service, maintaining good housekeeping, and harmonizing overall operational efficiency.
• Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries.
• Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.
• Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
• Build and nurture customer relationships, providing excellent service.
• Guide and support direct reports in alignment with organizational policies and applicable laws.
• Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports.
• Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.
• Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions.
• Conduct periodic performance reviews for branch associate
• Maintain store operations and support team merchandising efforts.
• Partner with the team to monitor inventory levels and maintain optimal stock in the store.
• Prepare sales reports and analyze performance metrics to support continuous growth.

Required Qualifications

• High school diploma or equivalent.
• Must operate in a drug-free workplace.
• Proven managerial experience in a customer-facing environment, coupled with demonstrated expertise in Profit and Loss (P&L) management and the strategic use of Key Performance Indicators (KPIs) to drive performance.
• Inventory Management: Ideally, experience participating in cycle counts and full physical inventory processes.
• Customer Service & Sales Engagement: A strong foundation in customer service along with enthusiasm for nurturing relationships with existing house accounts through proactive outreach.
• Retail sales experience.
• Valued experience in people leadership with a dedication to supporting team growth and alignment, coaching, mentoring, and team development.
• Skill in fostering alignment within complex customer relationships and guiding and supporting distribution center operations.
• Background in supporting and leading teams within a retail or industrial distribution environment.
• Ability to lift up to 60 lbs. regularly and occasionally up to 125 lbs. with the aid of material handling equipment.
• Proficient computer skills and an interest in learning new digital tools.
• The ability to navigate multiple priorities concurrently.
• Self-motivated with a focus on contributing to the overall team's success.
• Excellent verbal and written communication skills to effectively act as a bridge between staff and management.

Preferred Qualifications

• Bachelor Degree in related field.
• 5+ years’ experience in sales with a track record of meaningful contributions and experience in the welding industry.
• Experience with inventory cultivation and vendor relationship support.
• Computer experience or basic knowledge of SAP.

Benefits

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• 14-week paid child birth benefits.
• 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Benefits start after just 30 days of employment.
• Medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
• Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.
• Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

Our Commitment to Diversity

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic.

Equal Employment Opportunity Information

We are an equal opportunity employer.

We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.