Branch Manager

ServiceMaster RRH; Salem (OR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Job summary

ServiceMaster of Salem is seeking a proven operator to lead the full operation of an established disaster restoration branch – mitigation and reconstruction – with real authority over hiring, scheduling, estimating standards, and how we show up for customers on the worst day of their lives.

You will manage 40–50 staff across mitigation techs, PMs, estimators and office personnel, while maintaining a 24/7 emergency response and a disciplined reconstruction backlog.

Qualifications

• 5+ years in restoration or insurance repair and at least 3 years running a branch, division, or team.
• Knowledge of Xactimate, TPA scorecards, and experience negotiating with carriers over supplements.
• Ability to read a WIP report and immediately know which three jobs are lying to you.
• Experience hiring, training, and retaining technicians in a tight labor market.
• Comfortable being the person the phone finds at 2 a.m. when a catastrophe event hits.

Responsibilities

• Lead day-to-day operations across both divisions – mitigation and reconstruction – with full accountability for how the branch performs.
• Lead a team of 40–50: mitigation techs, PMs, estimators, and office staff – and build the managers underneath you.
• Keep our 24/7 emergency response sharp and our mitigation files closed in 30 days.
• Run a reconstruction backlog with real WIP discipline – no jobs dying at 90% complete.
• Own the relationships that feed the branch: adjusters, agents, plumbers, property managers, TPA programs.
• Set the standard on safety, documentation, and estimating integrity – we win by doing it right, not by padding scopes.

Skills

Branch leadership

Carrier negotiations

TPA scorecards

WIP reporting

Emergency response coordination

Tools

Xactimate

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance

Lead the whole branch, not just a piece of it. Most "branch manager" jobs are middle management with a fancier title. This one isn't. You'll lead the full operation of an established disaster restoration branch – mitigation and reconstruction, roughly 55/45 – with real authority over hiring, scheduling, estimating standards, and how we show up for customers on the worst day of their lives.

Responsibilities

We’re looking for a proven operator: someone who can run emergency response and a construction backlog at the same time, build a team that stays, and keep our reputation with carriers, agents, and customers exactly where it belongs.

• Lead day-to-day operations across both divisions – mitigation and reconstruction – with full accountability for how the branch performs.
• Lead a team of 40–50: mitigation techs, PMs, estimators, and office staff – and build the managers underneath you.
• Keep our 24/7 emergency response sharp and our mitigation files closed in 30 days.
• Run a reconstruction backlog with real WIP discipline – no jobs dying at 90% complete.
• Own the relationships that feed the branch: adjusters, agents, plumbers, property managers, TPA programs.
• Set the standard on safety, documentation, and estimating integrity – we win by doing it right, not by padding scopes.

Qualifications

• 5+ years in restoration or insurance repair and at least 3 years running a branch, division, or team of your own.
• Knowledge of Xactimate, TPA scorecards, and experience negotiating with carriers over supplements.
• Ability to read a WIP report and immediately know which three jobs are lying to you.
• Experience hiring, training, and retaining technicians in a tight labor market.
• Comfortable being the person the phone finds at 2 a.m. when a catastrophe event hits.

What You Get

• Company vehicle or allowance, phone, laptop.
• Medical, dental, vision, 401(k) with match, PTO and paid holidays.
• A branch with real momentum and an ownership group that wants a partner, not a caretaker.

Compensation: $90,000.00 - $120,000.00 per year.

ServiceMaster of Salem is an equal opportunity employer.