Branch Manager

Schindler Elevator Corporation (U.S.); Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) match up to 7%

Medical, Dental and Vision Plans

3 weeks vacation, 7 sick days

Tuition Reimbursement

Parental Leave

Development opportunities

Job summary

A leading global transportation solutions company is seeking a candidate for a key leadership role. This position requires developing and executing operational strategies while managing a diverse team to enhance customer service. With at least 5 years of experience in the elevator industry, the ideal candidate will possess strong negotiation, management, and technical skills. The role offers comprehensive employee benefits and a commitment to professional growth.

Qualifications

• 5 years of progressive experience in the elevator industry or a comparable field.
• Experience managing a full P&L preferred.
• Strong knowledge of service procedures and contract terms.

Responsibilities

• Develop and execute operational and quality initiatives.
• Lead and manage service and sales teams.
• Drive customer service strategies and maintain relationships.

Skills

Leadership

Negotiation

Customer service

Project management

Technical knowledge

Education

Bachelor’s degree

Job description

Location: Richmond, VA, United States

Job ID: 87750

We Elevate... Quality of urban life
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Your Main Responsibilities

• Develop and execute regional and district operational and quality initiatives to achieve strategic objectives
• Lead, mentor, and manage District Service, New Installation, Sales, and Field Superintendent teams
• Drive customer service strategy and maintain strong relationships with key clients and industry influencers
• Plan, allocate, and oversee field, marketing, and administrative resources to meet operational, quality, and financial goals
• Administer field installation and service activities, including parts, tools, vehicles, and other assets for cost‑effective results
• Develop and execute market plans, budgets, and sales strategies to grow revenue, market share, and product penetration
• Foster participative management, labor relations, and high team morale in alignment with company philosophy
• Analyze market, competitor, and operational changes to adjust resources and strategies for business advantage

What You Bring

• Bachelor’s degree required
• 5 years of progressive experience in the elevator industry, a service‑oriented business, or comparable field
• Prior experience managing a full P&L preferred
• Strong knowledge of products, applications, installation and service procedures, financial statements, and contract terms
• Demonstrated technical, management, negotiation, and communication skills, with ability to influence internal and external stakeholders
• High self‑confidence and credibility to lead through complex business challenges

what’s in it for you?

• Fully vested 401(k) match, up to 7% of total eligible compensation
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 company observed holidays
• Tuition Reimbursement - Eligible after 6 months of service
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption
• A wide range of development opportunities to boost your professional and leadership growth

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Core Values

• Safety: Uphold the highest safety standards for all
• Integrity and Trust: Foster honest, ethical relationships
• Create Value for the Customer: Deliver innovative, reliable solutions
• Quality: Ensure excellence in every product and service
• Commitment to People Development: Nurture our people, they are the heart of our success

Discover more on our career website.

Equal Employment Opportunity

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

Nearest Major Market: Richmond