General Manager

Schindler Elevator Corporation; California (MO); On-site; USD 164,000 - 205,000; Full time

Benefits offered by this job

401k match

Medical/Dental/Vision

Vacation and holidays

Tuition Reimbursement

Parental Leave

Development opportunities

Job summary

Schindler Elevator Corporation in Sacramento, CA seeks a General Manager to oversee service, repair, maintenance and modernization activities across the region, driving profitability and customer satisfaction.

You will lead a team, manage P&L, develop regional plans, and coordinate with Field Quality Excellence on safety initiatives, while building strong relationships with key customers and stakeholders.

Qualifications

• MBA or MA degree required or preferred for senior leadership.
• BA/BS in Business, Engineering, or related field required.
• Experience managing a full P&L and leading teams in a service/industrial environment.

Responsibilities

• Develop and execute annual regional business operations plans and budgets for service, repair and modernization.
• Own the regional P&L and drive profitability while ensuring customer satisfaction.
• Coordinate safety initiatives with Field Quality Excellence and oversee training.
• Manage New Installation resources and oversee project staffing and budgets.
• Lead and mentor a team, set workload and performance reviews.
• Direct labor relations and maintain high morale within the team.

Skills

MBA or MA

BA/BS degree

P&L management

Financial analysis

SAP

Excel

PowerPoint

Team leadership

Union experience

Communication skills

Education

BA/BS degree in Business/Engineering

MBA or MA preferred

Tools

SAP

Microsoft Word

PowerPoint

Excel

Job description

Location: Sacramento, CA, United States

Job ID: 90476

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhancesquality of life for communities, and contribute to making places more accessible,inclusive, and sustainable for all. By joining us, you don't justbecome part of our success story; you help shape the future and continue ourrich legacy that started back in 1874.

General Manager

Your main responsibilities

The General Manager will provide management of company's activities and functions relating to the ongoing service, repair, maintenance and retention of all Schindler and other products existing within our portfolio as well as driving all recovery efforts for units outside our portfolio in an assigned geographic span. The General Manager will oversee the Modernization activities (sales and operations) in the same assigned geography, as well as serve as the local connection point (resources, support and P &L) for the related New Installations activities). All this work is to be fulfilled in a manner which achieves customer satisfaction as well as the strategic business objectives of the region.

• Develop and execute annual regional business operations plans and budgets for service, repair and modernization in support of the territory's financial and non-financial objectives and support the implementation of territory quality and operations initiatives.
• Develop and execute a strategic, sustainable plan to deliver high quality service and grow loyalty with customers across all three product lines.
• Ensure coordination and execution on all product safety responsibilities/initiatives in partnership with Field Quality Excellence organization including execution of proper testing and technical training.
• Serve as the geographic focal point for New Installation activity included providing project resources where required and ensuring P &L oversight.
• Manage the cancellation avoidance process on all accounts.
• Develop and maintain strong relationships with key customers and influential industry consultants through personal contact and staff assignments.
• Grow portfolio unit count and value above market standards, with fixed price repairs driving the immediate business.
• Develop and execute market plan to direct the sale of company products and services for orders entered objective relating to price, volume, mix and market share across the various district load centers.
• Manage, mentor and lead a team to deliver and drive their KPI's using appropriate performance management methods.
• Plan, schedule and assign workload requirements interfacing skill levels of field and administrative personnel to the needs of the operation through PMS job elements, activities and performance reviews.
• Initiate procedures and leadership practices to create a business environment for participative management; pro-active labor relations with local business agents; maintain high morale of subordinates and be strong, aggressive supporter of business unit's management philosophy and practices.
• Set expectations for Field Technician engagement by ensuring the completion of on-time installations, maintenance quality walks, route reviews, performance reviews and ride-alongs.
• Manage field service activities for parts inventory, company tools, vehicles and other fixed assets for most cost-effective results. Responsible for managing net working capital and overseeing appropriate asset management measures and billing procedures. Responsible for legal interface of procedures like collection efforts and contractual disputes
• Drive process and tooling compliance across service Sales & Ops

Base Salary $164,200 - $205,300

The above represents the typical salaryrange for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only base salaryand does not include commissions or longer-term incentives.

What you bring

• Education: MBA or MA in related field, preferred
• BA/BS degree required; Preferred major in Business, Management, or Engineering
• Ability to understand financial statements; legal awareness to contract terms and conditions
• 5+ years in various assignments within the Company, in the Elevator industry, or in another service-oriented business. Experience managing a full P&L for an industrial company, preferred.
• Proficiency in Microsoft Word, PowerPoint and Excel. SAP experience is preferred.
• Prior supervisory experince perferred; Experince supervising a unionized workforce is a plus.
• Excellent writen and verbal comunication skills.

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave - 100% base pay for 6 consecutive weeks within first year of achild's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

We Elevate... Your Career

Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.