Branch Manager

Illinois Crane Inc; Peoria (IL); On-site; USD 95,000 - 130,000; Full time

Job summary

Lift Solutions seeks a Branch Manager for the Peoria, IL location to lead operations, sales, and service within the branch. You will drive revenue growth, maintain safety and quality standards, and develop a high‑performing team across operations, service, and key accounts.

This leadership role requires strong P&L discipline, budgeting, and customer relationship skills to meet financial and service objectives while fostering a culture of continuous improvement.

Qualifications

• Bachelor’s degree in business, operations, or related field or equivalent experience.
• Crane industry experience preferred.
• Proven track record in leading branches or teams to growth and profitability.

Responsibilities

• Lead and grow the Peoria, IL branch within the Service team.
• Manage branch operations with a strong safety culture and monthly meetings.
• Achieve targets by monitoring P&L, budgeting, and inventory management.
• Drive customer satisfaction and service standards with key accounts.
• Coach and develop staff; mentor team members through performance management.
• Collaborate with operations, sales, and leadership to meet objectives.

Skills

Leadership

Strategic planning

Sales management

Budgeting & P&L

Safety culture

Coaching & development

Customer relationship

Communication

Education

Bachelor’s degree in business / operations

Tools

MS Office

Google Workspace

Job description

Branch Manager - Peoria, IL

Lift Solutions delivers end-to-end industrial lifting solutions, including OSHA compliance inspections, crane equipment, aftermarket services, and parts for overhead cranes and other lifting and rigging equipment. We are dedicated to driving progress, efficiency, and safety—ensuring every industry benefits from our expertise, state-of-the-art technology, and unwavering commitment to sustainability.

We are seeking a Branch Manager to lead and grow our Peoria, IL branch within the Service team. This is a critical leadership role focused on revenue growth, operational excellence, and building a high-performance culture.

Position Summary

The Branch Manager is responsible for growing revenues and profits of the Peoria branch while fostering a culture of safety, quality, service, and customer satisfaction. This role collaborates with operations, sales, and leadership to achieve financial and operational objectives while leading, coaching, and developing the branch team.

Duties & Responsibilities

• Manage branch operations and uphold a strong safety culture, including monthly safety meetings.
• Achieve operational targets, budget goals, and profitability through careful P&L analysis and inventory management.
• Drive customer satisfaction by partnering with the sales team and maintaining high service standards with top customers and prospects.
• Conduct monthly branch operations meetings to ensure accountability for goals and objectives.
• Provide input to company leadership on branch growth strategies and operational performance.
• Lead, mentor, and develop team members through performance management, training, and coaching.
• Serve as the point of contact for facility, vehicle, and equipment maintenance.
• Maintain and expand technical and professional knowledge through workshops, networking, and industry associations.

Operations & Sales Management Responsibilities

• Meet operational goals and targets while monitoring performance metrics.
• Oversee daily activities of the operations and service teams.
• Provide ongoing training to enhance staff capabilities and service delivery.
• Build strong customer relationships by understanding key accounts and their needs.
• Sales management of the local team. Holding them accountable for quote, order and sales targets.

Education & Experience

• Bachelor’s degree in business, Operations, or related field, or equivalent work experience.
• Crane industry experience, preferred.

Qualifications

• Results-driven and goal-oriented with a proven track record of meeting or exceeding operational and profit goals.
• Strong leadership and decision-making skills.
• Skilled in recruiting, interviewing, hiring, and training.
• Effective communicator and critical thinker.
• Proficient with Microsoft Office and Google Workspace.