Branch Manager

Wallace Management Company LLC; Norman (OK); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid holidays

Paid vacation

Monthly bonus opportunities

Job summary

Wallace Management Company LLC is seeking a Branch Manager to lead daily branch operations, provide superior customer service, and supervise staff. The role includes training new employees, enforcing company policies, and reporting branch performance to management.

Travel may be required occasionally; full-time position with opportunities for monthly bonus. Wallace Finance operates through multiple branches with a focus on consumer finance services.

Qualifications

• Experience in branch/retail operations management.
• Strong focus on customer service and sales growth.
• Ability to train, coach, and develop staff to meet policy requirements.

Responsibilities

• Provide on-site day-to-day management and supervision of branch employees.
• Train new employees and develop their skills in line with company policies and laws governing consumer finance.
• Maintain communication with District Manager on branch performance and issues.
• Drive growth by acquiring new borrowers and retaining existing customers; ensure audits are satisfactory.

Skills

Customer service

Sales skills

Leadership

Team training

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Branch Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

The Branch Manager Role Responsibilities include:

• Provide on-site day-to-day management and supervision of branch employees.
• Trains new employees and develops their skills and understanding of company policies and all phases of branch operations, procedures and laws governing the consumer finance business.
• Keep the District Manager up to date on the overall performance of the branch.
• Provide leadership necessary to motivate employees and create and maintain a high degree of branch production by achieving company standards.
• Maintain consistent growth in accounts and receivables through obtaining new borrowers and retaining existing borrowers.
• Prepare reports as required by management
• Maintain good customer relations
• Maintain internal audits to satisfactory or better.
• See that all delinquent work is completed each day.
• Handle all serious customer issues that require management assistance.

This position may require occasional travel.

Full-Time/Part-Time Full-Time

This position is currently accepting applications.