Branch Manager

GW Murphy, INC; New Orleans (LA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

Employee assistance program

Job summary

GW Murphy, INC’s Murphy’s Roofing Supply in New Orleans is seeking an experienced Branch Manager to lead daily operations, drive sales growth, and build strong customer relationships within a fast-paced building materials environment.

The role emphasizes leadership, operational excellence, and a sales-focused culture, with responsibility for staff development, inventory control, and customer service.

Qualifications

• Bachelor’s degree preferred; equivalent experience accepted.
• Minimum of 3 years in retail or team management.
• Valid Driver’s License required.

Responsibilities

• Drive branch revenue growth by developing and executing local sales strategies.
• Set, monitor, and achieve monthly/quarterly sales targets with Sales Director.
• Engage with customers and contractors to expand accounts and win new business.
• Analyze local sales data and competitor activity to adapt strategies.
• Collaborate with Regional Manager and Sales Director on marketing and budgeting.
• Build relationships with local contractors to increase market penetration.
• Oversee daily branch operations including staffing, inventory, service.

Skills

Leadership

Sales-driven

Customer service

Team building

Interpersonal skills

Problem solving

MS Office

Education

Bachelor’s degree in Business or related field

Tools

Bistrack ERP

Job description

Lead a Team. Build Relationships. Make an Impact.

At Murphy’s Roofing Supply, we believe that when you serve people well, everything else follows. Since 1977, that philosophy has guided our growth from a single roofing supply store into a best in class leading independent building materials distributor serving customers across Illinois, Indiana, Louisiana, Mississippi, and Texas.

As a family owned company and a division of the GW Murphy family of businesses, we are committed to providing exceptional service, developing leaders, and creating long term opportunities for our employees. Our success has always been built on strong relationships, operational excellence, and a commitment to helping customers and communities succeed.

We are seeking an experienced, sales-driven Branch Manager to lead daily operations at our New Orleans retail location dealing with building products including roofing, siding, windows, etc. This is an opportunity for a driven leader who is passionate about developing people, delivering outstanding customer service, and building a high performing team. The ideal candidate will embrace our values of integrity, accountability, trust, and service while driving branch growth, operational excellence, and customer satisfaction. This leadership role is responsible for growing branch level sales, expanding market share, and overseeing people, processes, and performance across all operational areas including customer service, inventory, facility management, and financial oversight. We are looking for a self-starter with strong interpersonal skills, a passion for sales, and team-first mindset who thrives in a fast paced customer focused environment.

If you are looking for a career where you can make a meaningful impact, develop future leaders, and help grow a company that values both people and performance, we invite you to join the Ray’s Roofing Supply team and be part of a legacy nearly five decades in the making.

Key Responsibilities:

Sales Leadership & Strategy

• Drive branch revenue growth by developing and executing local sales strategies.
• Set, monitor, and achieve monthly/quarterly sales targets in collaboration with the Sales Director.
• Actively engage with customers and contractors to expand existing accounts and win new business.
• Analyze local sales data and competitor activity to adapt and improve strategies.
• Collaborate with the Regional Manager and Sales Director on local marketing and budgeting efforts.
• Build relationships with local contractors to increase market penetration.
• Support product promotions and showroom merchandising.

Team Leadership & Culture

• Supervise, train, and schedule staff to deliver outstanding customer experiences.
• Conduct performance evaluations and manage staff development with HR support.
• Foster a productive, positive, and sales focused team culture.
• Inspire and coach team members to pursue sales goals collaboratively.
• Celebrate individual and team sales wins.
• Encourage idea sharing to continuously improve performance.

Branch Operations

• Monitor sales floor, phone activity, and deliveries to ensure efficient service.
• Oversee daily branch operations, including staffing, inventory control, and customer service.
• Ensure facility cleanliness, safety, and organization (office, yard, and warehouse).
• Coordinate maintenance and repair of equipment and property.
• Enforce safety policies and ensure regulatory compliance.

Inventory & Vendor Management

• Maintain accurate inventory levels and place purchase orders as needed.
• Oversee product receiving, storage, and communication with vendors.
• Manage special orders, pricing, and product data in ERP systems like Bistrack.

Financial Oversight

• Handle branch level accounting: sales orders, invoicing, deposits, and daily reports.
• Monitor pricing, margins, and collections to meet financial goals.
• Manage payment processing and credit approvals in line with company policies.

Cross-Functional Collaboration & Compliance

• Work closely with Purchasing, Marketing, and Distribution teams on targeted campaigns and product rollouts.
• Work with executive leadership, vendors, and customers professionally and effectively.
• Ensure adherence to company policies, ethical standards, and all applicable laws.
• Maintain accurate records for customers, vendors, and products.
• Organize and protect confidential documentation per company guidelines.

Education & Experience

• Bachelor’s degree in Business or related field preferred; equivalent experience accepted.
• Minimum of 3 years in retail or team management required.
• Valid Driver’s License required.

Skills & Traits

• Proven leadership, communication, and problemsolving abilities.
• Motivated by hitting targets and winning new business.
• Strong interpersonal presence—able to build rapport with customers and coworkers.
• Collaborative leadership style that brings out the best in others.
• Basic proficiency in math, reasoning, and computer skills (MS Office, ERP systems).
• Able to work independently and manage shifting priorities effectively.
• Able to work Monday through Friday & some Saturdays.

Compensation & Growth

• Bonus: Opportunities for additional performance based bonuses tied to sales and operational KPIs
• Benefits: Full benefits package including health, dental, vision, 401(k), and PTO
• Career Path: Join a company with a growth oriented culture and a clear path for advancement

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance