Branch Manager

Community First Credit Union; Manitowoc (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

Community First Credit Union in Manitowoc is seeking a Branch Manager to lead our new Manitowoc location and strengthen relationships with members, overseeing deposits, lending, and member service while guiding a team that lives the cooperative values.

The role emphasizes coaching, community engagement, and hands-on service, ensuring exceptional member experiences from teller transactions to loans and financial guidance.

Qualifications

• Bachelor’s degree in banking, business, management, or related field.
• 5+ years in banking or member service, with 2+ years in leadership.
• Strong communication, organization, and coaching skills.
• Comfort with Microsoft Office and financial services platforms.

Responsibilities

• Champion member relationships and match products to goals.
• Lead deposit, lending, and member service while inspiring your team.
• Open and support accounts and provide tailored lending solutions.
• Coach and develop your team with training and feedback.
• Engage in the community and build lasting connections.
• Deliver hands-on service from teller transactions to loans.

Skills

Leadership

Communication

Coaching

Organizational skills

Customer service

Education

Bachelor’s degree in banking, business, management, or related field

Tools

Microsoft Office

Financial services platforms

Job description

Join a movement, not just a workplace. As Branch Manager, you’ll help build brighter financial futures for our member-owners on the lakeshore.

At Community First Credit Union, we’re more than a financial institution—we’re a member‑owned cooperative, built on the belief that people come first. As the Branch Manager for our new Manitowoc location, you’ll have the opportunity to create meaningful impact every day: strengthening relationships with members, empowering your team, and ensuring that the service and solutions we deliver truly reflect the values of our cooperative.

This role is about more than transactions—it’s about helping people achieve their goals, improving lives, and building financial confidence in our community. With strong member traffic and a supportive, mission‑driven team environment, you’ll find every day presents new opportunities to live out the “People Helping People” philosophy that sets Community First apart.

What you’ll do as a Branch Manager at CFCU:

• Champion member relationships. Meet with members to understand their financial goals, and match them with the right products and services that support their long‑term success.
• Lead with purpose. Oversee deposit, lending, and member service functions while inspiring your team to consistently deliver exceptional experiences.
• Empower financial well‑being. Open and support accounts—checking, savings, IRAs, and more—while providing lending solutions tailored to member needs.
• Coach and develop your team. Provide training, performance feedback, and leadership that helps every employee thrive in serving our members.
• Engage in the community. Represent CFCU locally and build lasting connections that demonstrate the cooperative difference.
• Deliver hands‑on service. From teller transactions to loans, step in where needed to ensure members always experience the highest level of care.

What we’re looking for:

• Bachelor’s degree in banking, business, management, or related field
• 5+ years of banking, member service, experience; 2+ years in leadership
• Strong communication, organization, and coaching skills
• Comfort with Microsoft Office and financial services platforms
• Above all: a passion for helping people and advancing the credit union’s member‑first mission

Branch Hours:

Drive‑up: Mon–Fri 7:00 a.m.–6:00 p.m.
Lobby: Mon–Wed 8:30 a.m.–5:00 p.m.; Thu–Fri 8:30 a.m.–6:00 p.m.; Sat 8:00 a.m.–12:00 p.m.
This position follows our branch hours, including a rotating Saturday schedule.

Why Community First?

When you join Community First Credit Union, you’re not just working at a financial institution—you’re joining a cooperative where every member is an owner. That means our focus is always on doing what’s best for people, not profits. Here, you’ll be part of a team that truly cares, in a place where your leadership directly strengthens the financial well‑being of families, neighbors, and communities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.