Branch Manager

AVI Foodsystems; Louisville (KY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacations and holidays

Immense training and growth

Job summary

AVI Foodsystems is seeking an energetic Branch Manager to lead our Louisville, KY vending operations. The role oversees the branch team, maintains client relationships, and drives profitability for the operation.

You will recruit, train, and mentor staff, coordinate with Headquarters and Sales, and implement programs to grow accounts while delivering excellent service to customers.

Qualifications

• 3–5 years in a management role.
• Experience in vending/foodservice preferred.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced environment.
• Hands-on leadership style and professional presence.

Responsibilities

• Maintain superior client relationships through visits and service.
• Oversee the vending branch operation and team members.
• Recruit, hire, train and mentor branch staff to serve customers effectively.
• Act as liaison among AVI’s HQ Svc Center, branch, and customers.
• Create financial projections and plans for the branch.
• Collaborate with sales and dining teams to grow accounts.

Skills

People management

Customer service

Communication

Job description

AVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Branch Manager.

Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.

Duties & Responsibilities:

• Maintain superior client relationships by customer visits and excellent customer service
• Oversee the entire vending branch operation and team members
• Recruit, hire, train and mentor the branch team members in order to serve our customers effectively and efficiently
• Act as a liaison among AVI’s Headquarters Service Center, the branch location and customers
• Create financial projections and plans
• Work closely with sales and dining teams to develop and retain new and existing accounts
• Support company programs and branch goals
• Address customer inquiries/complaints within 24 hours
• Review reports from supervisors and managers regarding profitability at accounts
• Conduct monthly team member training and weekly team meetings
• Participate in community and trade events to enhance business associations
• Develop, in conjunction with the Regional Director, in-house promotional activities
• Develop succession plans

Requirements:

• At least 3-5 years experience in a management role
• Previous experience in vending/foodservice is preferred
• Exceptional communication skills, both verbal and written
• Outgoing personality and ability to communicate with all levels within AVI, as well as external entities
• High level of service orientation
• Ability to thrive in a fast-paced, ever-changing environment
• Willingness to work with a “hands-on” style when needed
• Good driving record
• Professional presence
• A family culture and atmosphere
• Competitive compensation
• Health, dental, vision, and life insurance for full-time team members
• 401(k) with generous company match
• Paid vacations and holidays
• Immense training and growth opportunities

We conduct pre-employment drug testing. EOE