Branch Manager

Bath Fitter; Louisville (KY); On-site; USD 105,000 - 145,000; Full time

Benefits offered by this job

Competitive pay

Performance bonus

Company vehicle

Medical & Vision

Dental

401(k)

Paid time off

Paid holidays

Career growth

Job summary

Bath Fitter in Louisville, KY is seeking a Branch Leader to run a full branch as a small business, building a high-performing team and delivering an exceptional customer experience from inquiry through installation.

You will coach sales, installation, and admin staff, drive growth and profitability, set clear goals, monitor metrics, and partner with regional leadership on growth initiatives. This role offers strong development opportunities within a trusted national brand.

Qualifications

• Experience leading a branch, business unit, or multi-functional team.
• Strong business, operational, and people leadership experience.

Responsibilities

• Build, coach, and develop a high-performing sales, installation, and administrative team.
• Drive branch growth, profitability, and operational performance.
• Create accountability through clear goals, expectations, and follow-through.
• Deliver an exceptional customer experience from first contact through installation.
• Lead change, solve problems, and continuously improve processes.
• Collaborate with regional leadership to execute business strategies and growth initiatives.
• Monitor key business metrics and implement action plans to achieve results.
• Ensure operational excellence, safety compliance, and inventory controls.
• Foster a culture of teamwork, innovation, and continuous improvement.

Skills

Team building

People leadership

Operational excellence

Customer experience

Growth mindset

Data-driven decisions

Job description

Lead a Business. Build a Team. Drive Results.

Are you the type of leader who sees opportunity where others see obstacles? Do you enjoy building high-performing teams, creating accountability, improving operations, and delivering an exceptional customer experience? At Bath Fitter, our Branch Leaders don't just manage a location—they lead a business. You'll have the autonomy to drive growth, develop talent, optimize performance, and make a lasting impact on your team, customers, and community.

What's In It For You?

• Competitive salary + performance bonus
• Company vehicle, gas card, laptop, and cell phone
• 100% paid Medical and Vision coverage for you and your family
• Dental, 401(k), Profit Sharing, PTO, and Paid Holidays
• Career growth opportunities and leadership development programs
• The opportunity to lead your own business with the support of an industry leader

What You'll Do

• Build, coach, and develop a high-performing sales, installation, and administrative team
• Drive branch growth, profitability, and operational performance
• Create accountability through clear goals, expectations, and follow-through
• Deliver an exceptional customer experience from first contact through installation
• Lead change, solve problems, and continuously improve processes
• Collaborate with regional leadership to execute business strategies and growth initiatives
• Monitor key business metrics and implement action plans to achieve results
• Ensure operational excellence, safety compliance, and inventory controls
• Foster a culture of teamwork, innovation, and continuous improvement

We're Looking For Someone Who...

• Builds and develops high-performing teams
• Leads with accountability and integrity
• Thrives in a fast-paced, results-driven environment
• Balances customer experience with business performance
• Uses data and business insights to make decisions
• Communicates effectively and builds strong relationships
• Embraces change and drives continuous improvement
• Demonstrates self-awareness and a commitment to personal growth
• Thinks like an owner and leads with a long-term mindset

Qualifications

• Experience leading a branch, business unit, or multi-functional team
• Strong business, operational, and people leadership experience
• Valid driver's license and ability to meet company driving requirements
• International travel is required. Employees must maintain valid government-issued identification for travel purposes (e.g., Real ID or passport).

About Bath Fitter Since 1984, Bath Fitter has transformed millions of bathrooms across the U.S., Canada, and Europe with our premium one-day installation process. Certified as a Great Place to Work®, we’re celebrating over 40 years of craftsmanship, innovation, and employee pride.

This posting reflects a current, active opening that we are recruiting to fill. We use AI-enabled tools to support the interview process, including recording and summarizing interviews, and AI is not used to make hiring or selection decisions.

At Bath Fitter’s corporate locations, we are dedicated to cultivating an inclusive environment for everyone. We uphold a strong commitment to providing fair, equitable, and accessible opportunities for all current and potential employees. Should you require accommodations during the application process, they can be arranged by request.

Bath Fitter thanks all candidates for their interest; however, only those selected to continue in the process will be contacted in person.

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