Branch Manager

KDS Strategic Search Group; Jersey City (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

KDS Strategic Search Group is seeking a Branch Manager for a name-brand plumbing supply branch in the Jersey City area. The role focuses on driving sales, developing relationships with plumbing contractors, builders, remodelers, and other trade professionals, and leading a high-performing sales team.

The candidate will be highly visible in the market, pursue new business, expand product categories, and ensure daily in-office presence.

Qualifications

• Proven sales leadership in plumbing or construction.
• Strong relationships with plumbing contractors, builders, remodelers, and other trade professionals.
• Willingness to be in the office daily and manage a branch.
• Ability to grow market share and profitability.

Responsibilities

• Develop and execute strategies to achieve branch sales and gross-profit goals.
• Proactively pursue new customers and new business opportunities within the local market.
• Develop strong, long-term relationships with key accounts in the plumbing trades.
• Regularly visit customers and job sites to understand needs and identify opportunities to increase sales.
• Grow sales with existing customers by expanding product categories and services.
• Build and maintain a robust sales pipeline and coordinate opportunities through completion.
• Identify market trends and competitive activity to increase market share.
• Participate in customer meetings, contractor events, and trade shows.
• Collaborate with inside and outside sales to maximize opportunities.

Skills

Sales leadership

Market development

Relationship building

Team leadership

Plumbing knowledge

Tools

CRM software

MS Excel

Job description

Branch Manager – Plumbing Supply Company

Position Summary

We are seeking a sales-driven Branch Manager to lead the growth and success of a name brand plumbing supply branch. This position is primarily focused on driving sales, developing customer relationships, growing market share, and leading a high-performing sales team.

The ideal candidate is a motivated sales leader with strong knowledge of the plumbing industry and established relationships with plumbing contractors, builders, remodelers, and other trade professionals. The Branch Manager will be highly visible in the market, actively pursue new business, strengthen existing customer relationships, and identify opportunities to increase sales and profitability.

Candidate must be able to be in office every day.

Desired location is within 45 minutes from Jersey City, NJ.

Aggressive compensation: Base salary plus bonus

Key Responsibilities

Sales & Business Development

• Develop and execute strategies to achieve and exceed branch sales and gross-profit goals.
• Proactively pursue new customers and new business opportunities within the local market.
• Develop strong, long-term relationships with plumbing contractors, builders, remodelers, developers, and other key accounts.
• Regularly visit customers and job sites to understand their needs and identify opportunities to increase sales.
• Grow sales with existing customers by expanding product categories and introducing new products and services.
• Develop and maintain a strong sales pipeline and track opportunities through completion.
• Identify market trends, competitive activity, and opportunities for additional market share.
• Participate in customer meetings, contractor events, trade shows, and other business-development activities.
• Work closely with inside and outside sales personnel to maximize sales opportunities.
• Establish sales goals and hold the sales team accountable for achieving results.

Customer Relationship Management

• Serve as a senior point of contact for key customers and strategic accounts.
• Deliver exceptional customer service and develop the branch's reputation as a trusted resource for plumbing professionals.
• Resolve customer concerns quickly while protecting the company's customer relationships and profitability.
• Understand customers' businesses, purchasing patterns, projects, and future needs.
• Develop relationships with decision-makers and purchasing influencers within key accounts.
• Recruit, coach, motivate, and develop a high-performing sales team.
• Establish clear sales expectations, goals, and individual performance targets.
• Conduct regular sales meetings and pipeline reviews.
• Coach salespeople on prospecting, relationship development, product knowledge, quoting, negotiation, and closing.
• Lead by example through active customer engagement and business development.
• Recognize strong performance and address performance issues promptly.
• Create a competitive, energetic, and customer-focused sales culture.

Product & Industry Expertise

• Maintain strong knowledge of plumbing products, fixtures, pipe, fittings, valves, water heaters, pumps, and related products.
• Stay informed on new products, manufacturer programs, pricing, and industry trends.
• Work with manufacturers and suppliers to identify promotions, training opportunities, and sales initiatives.
• Ensure the sales team has the product knowledge necessary to effectively recommend solutions and close business.