Branch Manager

ASSA ABLOY Global Solutions; Indianapolis (IN); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

PTO and holidays

Tuition reimbursement

Service awards

Paid holidays

Job summary

ASSA ABLOY Entrance Systems in Indianapolis seeks an experienced Branch Manager to lead Installation, Service and Sales operations across multiple teams. You will drive performance, manage a skilled workforce, and build strong relationships with healthcare and retail clients, contractors, and suppliers to ensure profitable project execution.

The role emphasizes leadership, scheduling, budgeting, and strategic coordination with the factory and sales teams to achieve district goals and service

Qualifications

• Direct experience managing employees in multiple installation and service divisions, within one location.
• Minimum of 5 years in a multi-phased operation with history of long-term employment.
• Background developing a service company including driving demand service, maintenance contracts and growth, and field efficiency improvements.

Responsibilities

• Manage Installation, Service, and Sales departments and support staff, plus field teams and subcontractors.
• Meet established goals and growth objectives under District Manager guidance.
• Develop and maintain relationships with End-users in Health Care and Retail, General Contractors, Sub-contractors, Architects and Suppliers.
• Foster a professional, motivated workforce and develop managers and administrative personnel.
• Coordinate with Factory regarding backlog and work in progress; align labor hours and margins on projects.
• Collaborate with Branch Sales to determine labor hours and margins; review forecasts and projections.

Skills

People management

Operations management

Communication

Scheduling & planning

Budgeting

Microsoft Office

Education

High School Diploma

AA/BA/BS preferred

Tools

Baan

Job description

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ASSA ABLOY Entrance Systems, Pedestrian Door Solutions

Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries.

Why Join ASSA ABLOY Entrance Systems?

At ASSA ABLOY, we offer more than a job — we provide an environment for growth, innovation, and meaningful contributions. Here’s why our team loves being part of ASSA ABLOY:

1. Comprehensive Benefits

Enjoy competitive pay, robust health insurance options, retirement plans, and monthly/quarterly bonus opportunities. Your well-being matters to us, which is why we also offer PTO, holidays, and additional perks like tuition reimbursement and service awards.

2. Meaningful Impact

Your work will directly impact customers in industries such as healthcare, transportation, and retail by delivering sustainable, customized door solutions. Whether you’re solving complex technical challenges or collaborating with contractors, every task helps build safer, more efficient spaces.

3. Career Growth & Development

We invest in you from day one. We provide well-defined career paths with regular performance reviews and opportunities for promotion. Participate in programs designed to develop your leadership skills and prepare you for management roles. Explore different roles within the company to find the best fit for your skills and interests.

The Role:

As Branch Manager, you will lead and oversee all aspects of branch operations, including Installation, Service, Sales, and administrative support. You’ll be responsible for driving performance across departments, developing your team, and ensuring operational efficiency in alignment with district goals. This role also requires active relationship-building with key industry partners, including healthcare and retail clients, contractors, and suppliers, to support business growth. You will manage workforce development, financial performance, customer satisfaction, and coordination with the factory and sales teams to ensure project success and profitability. This position will directly report to the District Manager and will have full responsibility for all activities in the installation and servicing of automatic doors in the designated area.

Key Responsibilities:

• Responsibilities will include managing the Installation, Service, and Sales departments, all associated support and administrative office personnel, as well as all direct field associates and independent subcontractors.
• Accountable to meet established goals and growth objectives under the direction of the District Manager.
• Develop and maintain relationship with End-users in the Health Care and Retail segments as well as General Contractors, Sub-contractors, Architects and Suppliers.
• Develop and maintain a professional, respectful, and motivated workforce.
• Work to develop managers and other administrative personnel.
• Maintain communication with Factory regarding backlog and job release (Work in Progress).
• Interact with the Branch Sales Department on a continual basis to determine proper labor hours, and proper margins on projects.
• Review projections and forecast reports frequently.
• Additional duties as assigned.

What You Will Need:

• Must have direct experience managing employees in multiple installation and service divisions, within one location.
• A minimum of 5 years’ experience in a multi-phased operation is essential and a history of long-term employment is desired.
• Background that includes strong experiences in the development of a service company which includes all facets of our service company including driving demand service, Planned Maintenance contracts and growth, driving service quoting and sales, driving field efficiencies, continuous training, controlling inventories, collecting money, as well as recruiting, hiring, and monitoring of field technician levels to efficiently allow for this ongoing growth.
• Prior experience supervising administrative personnel in the instruction of their duties as it relates to scheduling, ordering, and coordinating installation and service activities.
• Documented experience in managing multiple business units into a cohesive team, while developing a service culture within, focusing on results with our customer/end users.
• Familiar with general construction, contract documentation and customer contact.
• Possess the flexibility to work a varying schedule (different hours of the day and weekends if necessary).
• Familiar with general construction, contract documentation and customer contact.
• Exceptional communication (written/verbal) skills.
• Experience in establishing monthly forecasting and results.
• Computer experience in Microsoft Office and Baan.
• High School Diploma (required) and AA, BA, BS preferred.

What We Offer:

• Health, dental, and vision plans
• 401(k) with company matching
• Short- and long-term disability, life, and accidental insurance
• 15 PTO days and 11 paid holidays

Work-Life Balance

• Flexible scheduling for when life happens.

Ongoing Training & Recognition

• Get up to speed quickly with our structured onboarding process.
• Access to online courses to keep your skills sharp and up to date.
• Learn from experienced colleagues and industry experts.
• Length of Service awards to celebrate your milestones.

Our Commitment to Diversity & Inclusion:

ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization. Together, we innovate and create solutions that serve our global community .

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.