Service Technician

ASSA ABLOY Group; Nashville (TN); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Health benefits

401(k) with company matching

Paid time off (PTO)

Paid holidays

Disability insurance

Life insurance

Tuition reimbursement

Service awards

Job summary

ASSA ABLOY Entrance Systems is seeking a Service Technician to diagnose, repair, and upgrade automated pedestrian doors at customer sites. You will work on sliding, swinging, and rotating doors, ensuring reliability and customer satisfaction in diverse environments.

The role emphasizes hands‑on maintenance, safety, and clear communication with customers and contractors. A valid driver’s license and ability to lift heavy components are required, with AAADM certification pursued within the first

Qualifications

• Mechanical aptitude with experience in repairing electro‑mechanical devices.
• Must be able to obtain AAADM certification within twelve months of employment.

Responsibilities

• Perform planned maintenance, break‑fix repair, and upgrades of automated pedestrian doors at customer locations.
• Diagnose and troubleshoot issues involving electro‑mechanical devices, electrical circuits, and relay logic.
• Work with aluminum frames, glazing materials, hardware, and low‑voltage wiring.
• Maintain professional communication with customers, end‑users, and contractors, providing exceptional service at every interaction.
• Participate in on‑call rotations after certification and training.
• Perform physically demanding tasks, including lifting components weighing up to 110 pounds with or without lifting aids.

Skills

Mechanical aptitude

Electro‑mechanical repair

Electrical circuits knowledge

AAADM certification

Driver's license

Glazing & storefront hardware

Job description

ASSA ABLOY Entrance Systems, Pedestrian Door Solutions

Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries.

Why Join ASSA ABLOY Entrance Systems?

At ASSA ABLOY, we offer more than a job — we provide an environment for growth, innovation, and meaningful contributions. Here’s why our team loves being part of ASSA ABLOY:

Comprehensive Benefits

Enjoy competitive pay, robust health insurance options, retirement plans, company vehicle and monthly/quarterly bonus opportunities. Your well-being matters to us, which is why we also offer PTO, holidays, and additional perks like tuition reimbursement and service awards.

Meaningful Impact

Your work will directly impact customers in industries such as healthcare, transportation, and retail by delivering sustainable, customized door solutions. Whether you’re solving complex technical challenges or collaborating with contractors, every task helps build safer, more efficient spaces.

Career Growth & Development

We invest in you from day one. Our in‑house training certifies you as an Automatic Door Technician and provides opportunities to advance up our career ladder, from Service Technician to Senior Technician and beyond. Your professional aspirations are our priority.

Safety Leadership

Safety isn’t just a policy; it’s a core value that drives every decision we make. We believe that true leadership starts with protecting our people, empowering our teams, and creating an environment where everyone takes ownership of safety.

The Role

As a Service Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors while ensuring excellent customer satisfaction.

Key Responsibilities

• Perform planned maintenance, break‑fix repair, and upgrades of automated pedestrian doors at customer locations.


• Diagnose and troubleshoot issues involving electro‑mechanical devices, electrical circuits, and relay logic.


• Work with aluminum frames, glazing materials, hardware, and low‑voltage wiring.


• Maintain professional communication with customers, end‑users, and contractors, providing exceptional service at every interaction.


• Participate in on‑call rotations after certification and training.


• Perform physically demanding tasks, including lifting, positioning, and installing door components weighing up to 110 pounds (with lifting aids) on an occasional basis, with or without reasonable accommodation; climbing ladders, kneeling, driving and working in various positions as required.

What You Will Need

• Mechanical aptitude with experience in repairing electro‑mechanical devices.


• Must meet the minimum age requirement of 21 due to job‑related responsibilities.


• Must be able to successfully obtain AAADM certification within twelve (12) months of employment and maintain certification as required.


• Knowledge of basic electrical circuits and low‑voltage (120v) wiring (access control systems a plus).


• Experience in glazing, storefronts, aluminum frames, and hardware (preferred).


• Valid driver’s license and a good driving record.


• Ability to lift, bend, and use power tools effectively.

What We Offer

Comprehensive Benefits

• Health, dental, and vision plans


• 401(k) with company matching


• Short‑and long‑term disability, life, accident insurance


• 15 PTO days and 12 paid holidays

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.