Branch Manager

PROMAN Staffing USA; High Point (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

PROMAN Staffing USA is seeking a Branch Manager to oversee day-to-day operations, ensure efficiency, and drive branch profitability. You will lead Recruiters and On-Site Supervisors, manage payroll processes, and maintain client relationships while ensuring compliance with safety and unemployment requirements.

The role requires strong leadership, budgeting and reporting skills, with a focus on achieving payroll/billing accuracy and branch performance.

Qualifications

• High School Diploma required.
• Completion of Proman's Management Training Program.
• AA or BA in Business Administration or related field preferred or equivalent combination of education and experience.
• Minimum 4 to 5 years' experience in a supervisory role, preferably in staffing or customer service.
• Experience with time keeping systems and business reports.
• Ability to work independently and manage competing demands.
• Experience leading a team of Recruiters and On-Site Supervisors/Managers.

Responsibilities

• Manages staff of Recruiters and On-Site Supervisors/Managers including recruiting, training, and development of new and existing staff.
• Maintains work shift scheduling; reviews and approves hours worked by subordinates.
• Ensures order fulfillment; partners with local recruiting sources.
• Counsels and disciplines service employees when needed.
• Oversees payroll processing to ensure timely and accurate information.
• Monitors inventory of office supplies and controls expenses.
• Visits clients and builds rapport; assists Sales Executive with new customer acquisition.
• Provides client-specific reports and other reports as needed.

Skills

Leadership

Multi-tasking

Decision making

Problem solving

Communication

Travel readiness

Education

High School Diploma

AA/BA in Business Administration or related field

Proman Management Training Program

Tools

MS Office

Job description

Proman Staffing is a member of the Proman global family of companies, and a leading provider of temporary staffing throughout the Southeast, Central South, Midwest, and Eastern United States. Proman Staffing has created a strong reputation providing industrial staffing services for a wide variety of businesses. Our success is our ability to incorporate top performance teams at our locations with a focus on the industrial sector of the market. We are a global company proud of our family culture of working as one team for our customer's advantage.

About the Role

The Branch Manager will ensure that the day-to-day operation of the business is as efficient as possible, that all employees are aware of their responsibilities, that their performance meets expectations, the Branch is compliant with all Unemployment and Workers' Compensation requirements and that the clients are satisfied with our service. Responsible for profit/loss of that particular Branch(es).

Responsibilities

• Manages staff of Recruiters and On-Site Supervisors/Managers including recruiting, training, and development of new and existing staff.
• Maintains work shift scheduling; reviews and approves hours worked by subordinates.
• Ensures order fulfillment, partners with local recruiting sources.
• Counsels and disciplines service employees when needed.
• Oversees payroll processing to ensure that timely and accurate information is maintained in the system and provided to corporate payroll processors.
• Monitors inventory of office supplies and orders when needed.
• Monitors and controls office expenses within budget guidelines.
• Visits clients, builds and maintains rapport with them.
• Assists Sales Executive with acquisition of new customers.
• Provides client-specific reports and other reports as needed.
• Responsible for meeting Proman goals on payroll/billing errors and branch assessments.
• Leads the weekly branch meeting.
• Works with National Unemployment Coordinator to monitor unemployment claims; may attend hearings by phone or in person.
• Ensuring branch compliance with Proman's Health and Safety Program through developing and implementing plans and goals to minimize injuries and WC costs.
• Responsible to maintain a professional and comfortable branch environment for customers, employees, and applicants.
• Daily housekeeping/cleaning of all branch areas required.

Qualifications

• High School Diploma required.
• Completion of Proman's Management Training Program.
• AA or BA in Business Administration or related field preferred or equivalent combination of education and experience.
• Minimum 4 to 5 years' experience in a supervisory role preferably in staffing or other customer service role.
• Experience working with time keeping systems and various business reports.
• Experience working with a high level of independence.
• Demonstrated experience in managing competing demands.
• Experience managing a team of Recruiters and On-Site Supervisors.
• Background in Human Resources a plus.

Required Skills

• Ability to multi-task and prioritize.
• Proficient in MS Office programs.
• Problem Solving ability.
• Decision Making ability.
• Leadership ability.
• Primarily works in an office environment. Will be required to work at both a traditional office desk as well as at the applicant's window.
• Must be able to travel to various facilities in the branch territory and to move within each facility (sometimes long distances) to work with employees and communicate with customer representatives.
• May involve some lifting of files and boxes. May involve bending or standing to file documents.