Branch Manager

Texascartitleandpaydayloanservicesinc; Harlingen (TX); On-site; USD 22,386 - 23,419; Full time

Benefits offered by this job

Competitive hourly compensation

Bonus potential

Health, Dental, and Vision insurance

401k Program

Paid Vacation and Holidays

Sick days

Job summary

Texascartitleandpaydayloanservicesinc is seeking a Branch Manager in Harlingen, Texas, responsible for the overall performance of the branch. This includes managing sales, collections, and team development.

The ideal candidate will lead a team, ensure performance goals are met, and handle customer interactions related to payments. Compensation includes competitive hourly pay and bonus potential, with a structured work schedule.

Qualifications

• Must be able to lead a team and hold coworkers accountable.
• Effective communication with customers about payments is required.
• Ability to manage priorities in a fast-paced setting is necessary.

Responsibilities

• Manage overall branch performance including sales and collections.
• Coach team members to improve performance.
• Conduct customer conversations related to payments.

Skills

Team leadership

Performance accountability

Customer service

Time management

Structured environments

Education

High School Diploma or equivalent

Job description

Branch Manager

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

• Leading a team and being accountable for results
• Holding coworkers to clear expectations and addressing performance directly
• Having direct conversations with customers about payments
• Operating in a structured, metric-driven environment
• Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

• Hold coworkers accountable and follow up consistently
• Coach and develop team members to improve performance
• Address issues quickly and directly
• Maintain structure and organization in daily operations
• Take full ownership of results and drive improvement

Compensation & Benefits

• Competitive hourly compensation + bonus potential
• Majority company paid Health, Dental and Vision
• 401k Program
• Company Paid - Life and Disability Insurance
• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
• 40hr Work Week – Monday thru Saturday
• Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
• Every Sunday Off
• $16.25 - $17.00/hr.
• Monthly bonus potential

Minimum Requirements

• High School Diploma or equivalent
• Ability to work scheduled hours, including Saturdays
• Valid Driver’s License and reliable transportation
• Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.