Branch Manager

CivicMinds, Inc; Georgetown (TX); On-site; USD 65,000 - 100,000; Full time

Job summary

CivicMinds, Inc. is seeking a hands-on Branch Manager to lead daily branch operations and support frontline banking activities.

You will drive deposit growth, customer acquisition, referrals, and business development while recruiting, coaching, and developing branch staff in a fast-paced environment. Strong emphasis on compliance, risk management, and exceptional customer service.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s degree in Business, Finance, or related field preferred.
• Leadership certifications or professional designations preferred.

Responsibilities

• Lead daily branch operations and support frontline banking activities.
• Drive deposit growth, customer acquisition, referrals, and business development.
• Recruit, coach, retain, and develop branch employees.
• Maintain operational controls, compliance, audits, and risk management.
• Build strong customer and community relationships.
• Monitor branch performance and report results to leadership.

Skills

Leadership

Communication

Customer relationships

Business development

Staff coaching

Compliance

Process improvement

Team management

Training

Strategic planning

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Leadership certifications or professional designations preferred

Job description

• Lead daily branch operations and support frontline banking activities.
• Drive deposit growth, customer acquisition, referrals, and business development.
• Recruit, coach, retain, and develop branch employees.
• Conduct daily huddles, weekly one-on-ones, and monthly team meetings.
• Promote consumer products, digital banking, and omnichannel services.
• Maintain operational controls, compliance, audits, and risk management.
• Build strong customer and community relationships.
• Monitor branch performance and report results to leadership.
• Identify opportunities to improve processes, training, and efficiency.
• Strong leadership, communication, and relationship-building skills.
• Results-oriented with strong business development capabilities.
• Adaptable, organized, and comfortable in a fast-paced environment.
• High emotional intelligence and a collaborative leadership style.
• Strong attention to compliance, risk, and operational details.
• Commitment to exceptional customer service and team development.

Qualifications

• High School Diploma or equivalent.
• Retail banking experience required.
• Management experience in retail banking or a related environment.
• Bachelor’s degree in Business, Finance, or a related field preferred.
• Leadership certifications or professional designations preferred.