Branch Manager

Ultimate Staffing; El Cajon (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Ultimate Staffing represents a Credit Union Branch Manager role in California, overseeing daily operations and staff leadership while driving member service excellence and growth initiatives.

The role requires strong leadership, sales and regulatory knowledge, with a focus on building community relationships and maintaining a member‑focused culture.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's degree or equivalent experience preferred.
• Banking or credit union leadership experience beneficial.
• Strong leadership, communication, and sales skills required.
• Knowledge of financial products, regulations, and branch operations.

Responsibilities

• Manage day-to-day branch operations and performance.
• Lead, coach, and develop branch staff.
• Deliver outstanding member service and resolve complex member issues.
• Promote credit union products and services to meet growth objectives.
• Ensure compliance with regulatory requirements, policies, and audit standards.
• Monitor branch financial results and operational efficiency.
• Build community relationships and support business development efforts.

Skills

Leadership

Communication

Sales

Regulatory knowledge

Team coaching

Education

High School Diploma or equivalent

Bachelor's degree or equivalent experience preferred

Job description

The Credit Union Branch Manager oversees the daily operations a local credit union branch, ensuring exceptional member service, financial performance, regulatory compliance, and staff development. This role leads and coaches branch employees, drives sales and member growth initiatives, manages operational risk, and ensures adherence to credit union policies and procedures. The Branch Manager builds strong relationships with members and the local community while fostering a positive, team-oriented work environment to achieve organizational goals. We are a lean organization known for our high tenure and ability to support team members.

Key Responsibilities:

• Manage day-to-day branch operations and performance.
• Lead, coach, and develop branch staff.
• Deliver outstanding member service and resolve complex member issues.
• Promote credit union products and services to meet growth objectives.
• Ensure compliance with regulatory requirements, policies, and audit standards.
• Monitor branch financial results and operational efficiency.
• Build community relationships and support business development efforts.

Qualifications:

• High School Diploma or equivalent
• Bachelor's degree or equivalent experience preferred.
• Banking or Credit union leadership experience.
• Strong leadership, communication, and sales skills.
• Knowledge of financial products, regulations, and branch operations.
• Proven ability to drive results while maintaining a member-focused culture.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.