Branch Manager

LeoForce; Columbus (OH); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Performance-based bonus

Equity opportunity

Full ownership of branch operations

Job summary

LeoForce is seeking an experienced Branch Manager in Columbus, OH to lead a commercial field service operation. You will own the P&L, drive revenue growth, manage both field and office teams, and partner with sales to expand key customer relationships.

The role demands strong financial acumen, strategic execution, and a focus on safety and process improvement to achieve operational excellence and growth for the branch within a PE-backed organization.

Qualifications

• Experience leading a branch or sizable field service operation.
• Full P&L ownership strongly preferred.
• Experience managing both field and office-based employees.
• Strong financial acumen with budgeting, forecasting, KPI reporting.

Responsibilities

• Own the branch P&L and overall financial performance
• Develop and execute strategies to increase revenue, profitability, and market share
• Lead, coach, hire, and develop branch employees
• Oversee field service operations, scheduling, dispatch, and technician utilization
• Establish and monitor KPIs across revenue, labor, productivity, margins, service delivery, and customer satisfaction
• Develop annual budgets, forecasts, and operating plans
• Partner with sales to drive new business and expand existing customer relationships
• Maintain strong relationships with key customers and resolve escalated service issues
• Ensure appropriate staffing levels to support current operations and future growth
• Drive operational consistency, accountability, and process improvement
• Develop and maintain a strong safety culture across field operations
• Ensure compliance with company policies, procedures, and safety requirements
• Leverage technology and field service workflow tools to improve visibility, reporting, and operational efficiency
• Support integration and standardization initiatives as the organization grows
• Partner with regional and executive leadership on strategic initiatives

Skills

Branch leadership

P&L ownership

Budgeting & forecasting

KPI reporting

Customer relationships

Team development

Field service operations

Technology aptitude

Safety leadership

Dispatch & scheduling

Tools

Field service software

Job description

Job Details

Experience: Mid Level

Salary: $120,000 - $150,000 per year

Location: Columbus, OH, US

We are seeking an experienced Branch Manager to lead the overall performance and growth of a commercial field service operation.

This is a true business leadership role with responsibility for the branch P&L, operations, people, customer relationships, and revenue growth. The Branch Manager will oversee both field and office operations while partnering closely with sales, service, and executive leadership to ensure the branch achieves its financial and operational objectives.

The ideal candidate has experience running a branch, business unit, or substantial field service operation and understands how to balance customer service, technician productivity, financial performance, employee development, and growth.

• Own the branch P&L and overall financial performance
• Develop and execute strategies to increase revenue, profitability, and market share
• Lead, coach, hire, and develop branch employees
• Oversee field service operations, scheduling, dispatch, and technician utilization
• Establish and monitor KPIs across revenue, labor, productivity, margins, service delivery, and customer satisfaction
• Develop annual budgets, forecasts, and operating plans
• Partner with sales to drive new business and expand existing customer relationships
• Maintain strong relationships with key customers and resolve escalated service issues
• Ensure appropriate staffing levels to support current operations and future growth
• Drive operational consistency, accountability, and process improvement
• Develop and maintain a strong safety culture across field operations
• Ensure compliance with company policies, procedures, and safety requirements
• Leverage technology and mOur Clientle workflow tools to improve visibility, reporting, and operational efficiency
• Support integration and standardization initiatives as the organization continues to grow
• Partner with regional and executive leadership on strategic initiatives

What We're Looking For

• Proven leadership of a branch, business unit, or substantial field service operation
• Full P&L ownership strongly preferred
• Experience managing both field and office-based employees
• Strong financial acumen with experience in budgeting, forecasting, KPI reporting, and profitability management
• Demonstrated ability to grow revenue and improve operational performance
• Experience overseeing dispatch, scheduling, technician productivity, and service delivery
• Strong customer relationship and commercial leadership skills
• Experience hiring, coaching, and developing teams
• Strong technology aptitude and comfort with field service/mOur Clientle workflow systems
• Safety-focused leadership approach
• Field service experience preferred

A bit about us

Our client is a growing, private equity-backed commercial services organization specializing in commercial doors, loading docks, access solutions, and related field services. Through continued organic growth and strategic acquisitions, the company is building a larger regional and national platform while maintaining strong local operations and customer relationships.

They are looking for a Branch Manager to take full ownership of a local operation, lead the team, drive financial performance, and help scale the business through its next stage of growth.

Why join us

• $120,000 - $150,000 base salary
• Performance-based bonus opportunity
• Potential equity opportunity
• Full ownership of branch operations and P&L
• High-visibility leadership role within a growing PE-backed organization
• Opportunity to build, develop, and scale a local team
• Significant autonomy over day-to-day branch performance
• Ability to directly impact revenue growth, profitability, customer experience, and operational performance
• Growing organization with continued acquisition and expansion activity