Branch Manager

US11345-AIRGAS Airgas USA, LLC; Columbus (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) plan with company match

Tuition reimbursement

Vacation

Job summary

Airgas is seeking a Branch Manager in Columbus, IN to oversee daily store operations, drive sales, manage inventory, and ensure safe, compliant performance. You will mentor staff, coordinate with outside sales, and maintain strong customer relationships to grow the business.

The role emphasizes leadership, operational efficiency, and adherence to safety standards in a retail/industrial distribution environment.

Qualifications

• High school diploma or equivalent.
• Managerial experience with P&L and KPIs in a customer-facing setting.
• People management and conflict resolution skills.
• Background in retail or industrial distribution.
• Ability to lift up to 75 lbs and, with equipment, up to 125 lbs.
• Proficient computer skills and familiarity with SAP.
• Ability to manage multiple priorities concurrently.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee daily store operations to meet sales and margin goals.
• Promote sales, deliver exceptional customer service, and manage inventory.
• Balance expenses through purchasing and reporting duties.
• Lead training for inside sales associates on policies and safety.
• Conduct periodic performance reviews and mentor staff.
• Bridge communication between employees and management.

Skills

People management

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Bachelor degree preferred

Tools

SAP

Job description

R10100304 Branch Manager (Open) Location: Columbus, IN - Retail shop

How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for a Branch Manager in Columbus, IN! We are looking for you! Monday - Friday, no weekend work! Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance. Support for Parents: We offer a 14-week paid child birth benefit to support growing families. Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. Early Access: Your benefits start after just 30 days of employment The Branch Manager oversees daily store operations to achieve or advance sales and margin goals. This involves promoting sales, delivering excellent customer service, nurturing inventory levels, and balancing expenses through purchase supporting. Additionally, the Branch Manager fosters facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service, maintaining good housekeeping, and harmonizing overall operational efficiency. Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries. Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities. Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits. Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports. Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch. Process orders accurately and coordinate timely product delivery. Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions. Conduct periodic performance reviews for branch associates. Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management. Nurture customer relationships and foster understanding to provide exceptional customer service. Guide, develop, and support team members in alignment with organizational policies and applicable laws.

Required Qualifications

• High school diploma or equivalent.
• Proven managerial experience in a customer-facing environment, coupled with demonstrated expertise in Profit and Loss (P&L) management and the strategic use of Key Performance Indicators (KPIs) to drive performance.
• People Management: Guide, develop, and support team members in alignment with organizational policies and applicable laws, fostering an environment of continuous growth and collaboration.
• Conflict Resolution: Nurture customer relationships and foster understanding to address concerns openly, creating alignment and delivering exceptional customer care.
• Background in supporting and leading teams within a retail or industrial distribution environment.
• Ability to lift up to 75 lbs and occasionally up to 125 lbs with the aid of material handling equipment.
• Proficient computer skills and an interest in learning new digital tools.
• The ability to navigate multiple priorities concurrently.
• Self-motivated with a focus on contributing to the overall team's success.
• Excellent verbal and written communication skills to effectively act as a bridge between staff and management.

Preferred Qualifications

• Bachelor Degree in related field.
• 5+ years experience in sales with a track record of meaningful contributions and experience in the welding industry.
• Experience with inventory cultivation and vendor relationship support.
• Computer experience or basic knowledge of SAP.

Benefits

• Medical
• Dental
• Vision plans
• Short-term disability
• Long-term disability
• Life and accidental death and dismemberment (AD&D) insurance
• Employee Assistance Program (EAP)
• Pre-tax commuter transportation benefit
• Parental leave
• Vacation
• Sick time
• Floating holidays
• Jury duty leave
• Funeral/bereavement leave
• Paid holidays for all eligible full-time employees
• 401k plan with company matching funds
• Tuition reimbursement
• Discounted college tuition for eligible employees’ dependents
• Airgas Scholarship Program for dependent children

Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].