Branch Manager

Proman Staffing Perm LLC; Columbus (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

Proman Staffing Perm LLC in Columbus, OH is seeking a Branch Manager to oversee day-to-day operations, supervise recruiters and on-site staff, and ensure client satisfaction while meeting payroll/billing targets.

You will lead branch meetings, manage compliance with health and safety programs, and partner with sales to acquire new clients; strong leadership and bilingual skills are preferred.

Qualifications

• Minimum 4–5 years' supervisory experience, preferably in staffing or customer service.
• Experience with timekeeping systems and business reports.
• Ability to manage competing demands with independence.
• Background in Human Resources is a plus.
• AA/BA in related field preferred or equivalent experience.

Responsibilities

• Manages staff of Recruiters and On-Site Supervisors/Managers including recruiting, training, and development of new and existing staff.
• Maintains work shift scheduling; reviews and approves hours worked by subordinates.
• Ensures order fulfillment, partners with local recruiting sources.
• Counsels and disciplines service employees when needed.
• Oversees payroll processing to ensure timely and accurate information.
• Monitors inventory of office supplies and orders when needed.
• Monitors and controls office expenses within budget guidelines.
• Visits clients, builds and maintains rapport with them.
• Assists Sales Executive with acquisition of new customers.
• Provides client-specific reports and other reports as needed.
• Responsible for meeting Proman goals on payroll/billing errors and branch assessments.
• Leads the weekly branch meeting.
• Works with National Unemployment Coordinator to monitor unemployment claims.
• Ensuring branch compliance with Proman's Health and Safety Program.

Skills

Leadership

Multi-tasking

MS Office

Presentation skills

Problem solving

Decision making

Bilingual English/Spanish

Education

High School Diploma

Management Training Program

AA/BA in Business Administration

Job description

Description

The Branch Manager will ensure that the day-to-day operation of the business is as efficient as possible, that all employees are aware of their responsibilities, that their performance meets expectations, the Branch is compliant with all Unemployment and Workers' Compensation requirements and that the clients are satisfied with our service. Responsible for profit/loss of that particular Branch(es).

Responsibilities

• Manages staff of Recruiters and On-Site Supervisors/Managers including recruiting, training, and development of new and existing staff.
• Maintains work shift scheduling; reviews and approves hours worked by subordinates.
• Ensures order fulfillment, partners with local recruiting sources.
• Counsels and disciplines service employees when needed.
• Oversees payroll processing to ensure that timely and accurate information is maintained in the system and provided to corporate payroll processors.
• Monitors inventory of office supplies and orders when needed.
• Monitors and controls office expenses within budget guidelines.
• Visits clients, builds and maintains rapport with them.
• Assists Sales Executive with acquisition of new customers.
• Provides client-specific reports and other reports as needed.
• Responsible for meeting Proman goals on payroll/billing errors and branch assessments.
• Leads the weekly branch meeting.
• Works with National Unemployment Coordinator to monitor unemployment claims; may attend hearings by phone or in person.
• Ensuring branch compliance with Proman's Health and Safety Program through developing and implementing plans and goals to minimize injuries and WC costs.

This is not an all-inclusive list of duties and may include other duties and responsibilities as assigned by supervisor.

Requirements

Job Requirements

• Ability to multi-task and prioritize.
• Proficient in MS Office programs.
• Presentation skills.
• Problem Solving ability.
• Decision Making ability.
• Leadership ability.
• Bilingual- English/Spanish preferred.
• Primarily works in an office environment. Will be required to work at both a traditional office desk as well as at the applicant's window.
• Must be able to travel to various facilities in the branch territory and to move within each facility (sometimes long distances) to work with employees and communicate with customer representatives.
• May involve some lifting of files and boxes. May involve bending or standing to file documents.

Qualifications

• High School Diploma required.
• Completion of Proman's Management Training Program.
• AA or BA in Business Administration or related field preferred or equivalent combination of education and experience.
• Minimum 4 to 5 years' experience in a supervisory role preferably in staffing or other customer service role.
• Experience working with time keeping systems and various business reports.
• Experience working with a high level of independence.
• Demonstrated experience in managing competing demands.
• Experience managing a team of Recruiters and On-Site Supervisors.
• Background in Human Resources a plus.