Branch Manager

Surge; Chattanooga (TN); On-site; USD 75,000 - 110,000; Full time

Job summary

Surge in Chattanooga, TN is seeking a driven Branch Manager to lead and grow our staffing operations. The role requires hands-on leadership with a proven background in B2B sales, recruiting, and branch operations within the staffing industry.

You will drive new business development, manage client accounts, oversee full-cycle recruiting, and ensure branch targets for revenue, margin, and placement are met. The ideal candidate leads with energy, accountability, and a focus on building

Qualifications

• Minimum 3 years in staffing or HR in a leadership role.
• Proven success in B2B sales and new client acquisition.
• Strong full-cycle recruiting and workforce placement experience.
• Ability to manage branch performance, budgets, and key metrics.
• Valid driver's license and reliable transportation.

Responsibilities

• Lead branch operations including recruiting, client service, and day-to-day management.
• Drive new business development through proactive B2B sales, cold calling, and networking.
• Manage and grow existing client accounts and identify upsell opportunities.
• Oversee full-cycle recruiting, interviewing, hiring, onboarding, and retention.
• Set and exceed branch revenue, margin, and placement goals.
• Coach and develop staff to achieve performance standards.
• Ensure compliance with employment laws and company policies.
• Analyze branch performance metrics and implement improvements.
• Represent Surge professionally in the local business community.

Skills

B2B sales

Full-cycle recruiting

Branch operations

Leadership

Budget & metrics

Job description

Job Summary

We are seeking a driven, results-oriented Branch Manager to lead and grow our staffing branch. This role is ideal for a hands-on leader with a proven background in B2B sales, recruiting, and branch operations within the staffing industry. The successful candidate will be highly motivated to exceed revenue targets, expand our client base, and build high-performing recruiting operations.

Key Responsibilities

• Lead all branch operations including recruiting, client service, and day-to-day branch management
• Drive new business development through proactive B2B sales, cold calling, networking, and relationship building
• Manage and grow existing client accounts while identifying upselling and expansion opportunities
• Oversee full-cycle recruiting: sourcing, interviewing, hiring, onboarding, and retention of talent
• Set and exceed branch revenue, margin, and placement goals
• Coach and develop recruiting and operations staff to achieve performance standards
• Ensure compliance with employment laws, company policies, and safety standards
• Analyze branch performance metrics and implement strategies for continuous improvement
• Represent the company professionally in the local business community

Required Qualifications

• Minimum of 3 years of experience in the staffing industry or HR, serving as a Branch Manager or in a similar leadership role
• Proven success in B2B sales and new client acquisition
• Strong experience in full-cycle recruiting and workforce placement
• Ability to manage branch performance, budgets, and key operational metrics
• Valid driver's license and reliable transportation

Key Skills for Success

• Hunter mentality with a strong focus on acquiring new clients
• Excellent negotiation, presentation, and closing skills
• Ability to build and maintain long-term client relationships
• High energy, self-directed, and results-driven
• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Leadership skills with the ability to set expectations and drive accountability
• Goal-oriented with a strong sense of ownership and accountability

EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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