Bilingual Branch Manager

Surge Staffing; Bolingbrook (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

Surge Staffing in Bolingbrook, IL is seeking a driven Bilingual Branch Manager to lead sales and operations in a multi-site region. You will develop new business, manage client relationships, and oversee branch performance while driving profitability.

Fluent Spanish and English required; you will coach staff, visit clients, and ensure exceptional service. A high school diploma is required; 3+ years outside sales experience preferred in staffing or related services.

Qualifications

• 3+ years outside sales experience required.
• Fluent in Spanish and English.
• Strong leadership and communication skills.
• Willingness to travel locally to client sites.

Responsibilities

• Develop and execute sales strategies to win new business and expand existing accounts.
• Lead branch operations and drive revenue growth in line with company goals.
• Coach and supervise staff, ensuring excellent customer service and timely follow-up.
• Maintain relationships with clients and coordinate with headquarters on solutions.

Skills

Outside sales

Leadership

Bilingual

Client relationships

MS Office

Education

High school diploma

College degree preferred

Tools

Microsoft Office

Job description

About Us

As a national leader in staffing, recruiting, and business services, Surge Staffing is dedicated to connecting great people with great companies. With over 50 years of experience and a growing national network that connects more than 122,000 employees annually, we pride ourselves on building long-term, personal partnerships with our clients and candidates.

We go beyond traditional staffing — taking the time to understand each company’s goals and every candidate’s potential to ensure the perfect match every time.

Position Summary

The Bilingual Branch Manager plays a key leadership role in driving business growth and profitability within a designated geographic area. This position is responsible for developing new business opportunities, managing client relationships, and overseeing branch operations to achieve sales and performance goals.

You’ll lead the charge in identifying and securing new clients, developing effective sales strategies, and ensuring operational excellence across your branch team.

Must Be Able To Speak, Read, And Write Fluent Spanish And English

Key Responsibilities

Business Development & Sales

• Develop and execute sales strategies for new, active, and inactive accounts.
• Identify prospects and create customized approaches to win new business.
• Conduct independent and joint sales calls with branch and management teams.
• Prepare and deliver persuasive presentations, proposals, and product demonstrations.
• Build and maintain relationships through consistent communication and follow-up.
• Partner with internal teams and headquarters to tailor solutions and close deals.
• Maintain accurate records of sales activity, client interactions, and business results.
• Represent Surge Staffing at local networking events to strengthen community presence and brand recognition.

Leadership & Branch Operations

• Serve as the primary sales and business development leader for the branch.
• Collaborate with field and regional management to plan and execute strategic initiatives.
• Drive revenue growth and profitability consistent with company goals and forecasts.
• Support team members with guidance, training, and coaching to ensure success.
• Respond promptly to client inquiries and resolve issues with professionalism and urgency.
• Oversee day-to-day operations to ensure compliance, efficiency, and excellent customer service.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Minimum of 3 years of proven outside sales experience, preferably in a consultative, solution-based environment.
• Demonstrated success in developing and executing sales strategies, including prospecting, cold calling, presentations, and closing.
• Experience in staffing, human resources, or business services is a plus.
• Strong leadership, communication, and interpersonal skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and online tools.
• Ability to multitask and thrive in a fast-paced, competitive, and deadline-driven environment.
• Self-motivated with a strong sense of urgency and accountability.
• Reliable transportation and ability to travel locally to client sites as needed.
• Strong math, analytical, and problem-solving abilities.
• Familiarity with the local market and community preferred.

Equal Opportunity Employer

Surge Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other protected status. Surge is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, services, and activities.