Personal Banker

WaFd Bank; Phoenix (AZ); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Stock options

Bonus programs

401(k) plan

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care

Job summary

WaFd Bank is hiring a Personal Banker to strengthen customers' financial health across personal and business banking solutions. You will build relationships, open accounts, and originate loans while delivering proactive solutions to help clients reach their goals.

We seek self-motivated individuals who can represent WaFd in communities, and who excel at building rapport, identifying needs, and delivering compliant, customer-focused financial guidance. Join a values-driven team.

Qualifications

• High school diploma or approved equivalent.
• Strong numeric and data-entry abilities (10-key, keyboarding).
• Proficient with Microsoft Office: Excel, Word, Teams, PowerBI, Outlook.
• Smartphone and digital channel fluency with customer-facing tech.
• Excellent organizational, analytical, and communication skills.
• Ability to demonstrate automated self-service tools to clients.
• Valid driver's license with reliable transportation and insurance.

Responsibilities

• Build rapport with clients, understand their needs, and provide solutions.
• Open new accounts, onboard relationships, originate loans and lines, refer to partners.
• Make out-of-office business development calls to businesses and organizations.
• Adhere to bank policies and regulations including BSA/Patriot Act/OFAC.
• Reflect WaFd Bank values: integrity, teamwork, ownership, simplicity, discipline, service; be kind.

Skills

High school diploma

Math skills

10-key

Keyboarding

Microsoft Office

Excel

Word

Teams

PowerBI

Outlook

Smartphone use

Digital channel skills

Organizational skills

Analytical skills

Written and oral communication

Self-service teaching ability

Driver's license & transportation

Insurance coverage

Education

High school diploma or equivalent

Job description

Min

USD $20.19/Hr.

Max

USD $28.03/Hr.

Job Summary

Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Personal Banker.

WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!

We are seeking motivated individuals to assist clients with both personal and business banking solutions that improve their financial health and help them reach their goals. We seek creative individuals who think proactively about building relationships, delivering solutions, and representing WaFd in the communities we serve. We hire great people from a wide variety of backgrounds to make us stronger and ensure our team reflects the diversity of the businesses and communities we serve.

As a personal banker, you will:

• Build rapport with clients, understand their needs, and provide solutions.
• Open new accounts, onboard new relationships, originate loans and lines, refer to partners to help meet additional needs.
• Make out-of-office business development calls to businesses, community organizations, and referral sources.
• Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
• Reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.

Qualifications

Education/Skills/Training:

• High school diploma or approved equivalent.
• Good math skills, 10-key and keyboarding.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook.
• Well-developed smart phone and digital channel skills.
• Must have excellent organizational and analytical skills and superior written and oral communication skills.
• Ability to demonstrate how to use automated technology to teach clients self-service skills.
• Must have valid driver’s license, satisfactory transportation, and adequate insurance coverage.

Experience:

• Prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relation.

Benefits

At WaFd Bank you get all of these great benefits!

• Paid time off for vacation, sick days and holidays
• Health insurance
• Stock options
• Bonus programs
• 401(k) plan
• Paid Parental Leave
• Life and AD&D insurance
• Long-term disability
• Tuition Reimbursement
• Employee assistance programs
• Pre-tax health and dependent-care spending plans

WaFd Bank Benefits Summary - Click here for more information

EEO Statement

We are committed to Equal Employment Opportunity and affirmatively action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375

EEO Policy Statement - WaFd Bank

Know Your Rights: Workplace Discrimination is Illegal - click here for more information

California Consumer Privacy Act 2026

Requisition Post Information* : Posted Date

8/6/2026