Branch Manager

Surestaff, LLC; Blue Island (IL); On-site; USD 50,000 - 61,000; Full time

Job summary

Surestaff, LLC in Blue Island, IL is seeking a Bilingual Staffing Manager to lead a team of recruiters and oversee branch operations. You will drive recruitment for temporary staff, manage onboarding, payroll, and KPI tracking, and collaborate with sales to develop client accounts.

The ideal candidate has at least three years in light industrial staffing, strong communication, and bilingual abilities. This role offers Monday–Friday, 8am–5pm, with base pay around $55,000 plus commission.

Qualifications

• Minimum three years’ experience in light industrial staffing.
• One year supervisory/management experience.
• Excellent verbal and written communication; bilingual ability.
• Ability to thrive in a challenging environment.
• Self-driven and passionate.
• Proficient in Outlook, Excel, Word, and VMS.

Responsibilities

• Oversee branch staff management, including recruiting, onboarding, payroll processing, and KPI tracking.
• Direct all stages of the recruitment process including onboarding, worker assignment management, invoicing and offboarding.
• Maintains and updates electronic records with accurate compliance fields and validates entries for accuracy.
• Provides guidance and training on processes and platforms to operations teams and field service offices.
• Responds, documents and answers emails in a timely manner.
• Works with the sales team to transition new accounts under branch purview.
• Performs account management duties as an extension of our sales process.
• Attend client intake calls and virtual meetings to discuss current and forecasted hiring.
• Post jobs, actively source and recruit talent and support delivery activities as needed.

Skills

Bilingual

Communication

Team leadership

Computer skills

Problem solving

Tools

Outlook

Excel

Word

VMS

Job description

SURESTAFF is searching for a Bilingual Staffing Manager in Blue Island, IL to join our team! The Bilingual Staffing Manager is responsible for leading a team of recruiters and for all facets of branch operation and success. The Bilingual Staffing Manager is also a key part of the recruitment and sales processes, being responsible for active recruitment of temporary workforces, delegation of recruitment duties to team, and coordination with sales operational teams. The ideal candidate for this position will have a passion for helping others and enjoy working in a team environment! Excellent communication skills are a must as this position will be working with clients, customers, and applicants daily. Multi-tasking and intermediate computer skills are also a necessity. Pay: $55,000 plus commissionSchedule: Monday-Friday 8a-5p

Responsibilities of the Bilingual Staffing Manager:

• Oversee branch staff management, including but not limited to recruiting, onboarding, payroll processing, and tracking KPIs.
• Direct all stages of the recruitment process including, but not limited to, onboarding, worker assignment management, invoicing and offboarding.
• Maintains and updates electronic records to include changes or status updates, accurate compliance fields and validates entries to ensure accuracy.
• Provides guidance and training on process and platform to operations teams and field service offices.
• Responds, documents and answers emails in a timely manner.
• Works hand in hand with the sales team to transition new accounts under branch purview.
• Performs account management duties as an extension of our sales process.
• Attend client intake calls and virtual meetings to discuss current and forecasted hiring, document and communicate results internally.
• Post jobs, actively source and recruit talent and support delivery activities as needed.

Preferred Qualifications of the Bilingual Staffing Manager:

• Minimum three years’ experience in the light industrial staffing industry experiencePreferably a minimum of one-year supervisory/management experienceExcellent communication: can clearly articulate verbally and in writing how to complete onboarding tasks and can effectively liaise with management and associatesBilingual Ability to handle issues that are deemed sensitive and confidential.
• Ability to work in a challenging and demanding environment.
• Self-driven, vibrant, and passionate
• Intermediate level computer skills (Outlook, Excel, Word, VMS)

Notice Regarding the Use of Artificial Intelligence in Employment Decisions

In accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes. This may include recruitment, screening, hiring, promotion, or other employment‑related evaluations. AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision‑making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation. Our commitment to speed‑to‑hire means we work efficiently to get you placed in the right role, fast.