Branch Manager

PGW Auto Glass; Bismarck (ND); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k) plan with company match

Paid time off and holidays

Parental leave

Job summary

PGW Auto Glass in Bismarck, ND seeks a Branch Operations Manager responsible for safe, profitable daily operations, focusing on customer satisfaction, inventory control, lean/5S, and cost management.

You will supervise staff, recruit/train, drive sales over 2.2 million, coordinate with Sales, ensure compliance, and use performance metrics to continuously improve branch performance.

Qualifications

• Safety standards compliance and hazard-free warehouse environment.
• Experience with automotive paint and refinishing products is required.
• Strong leadership and recruiting capabilities.
• Inventory management experience.
• Lean/5S methodology experience.
• Sales coordination and customer service focus.

Responsibilities

• Comply with safety standards and maintain a hazard-free warehouse environment, focusing on safe driving and injury prevention.
• Utilize lean concepts and 5S to improve workflow, reduce waste and maintain a clean workplace.
• Ensure inventory accuracy with ongoing branch inventory management and guidance to staff.
• Monitor inventory metrics to maintain accurate finished goods records.
• Recruit, train, coach, and motivate warehouse staff to deliver excellent service and quality products.
• Manage labor to meet customer requirements while controlling overtime and costs.
• Monitor branch expenditures and ensure cost controls are in place within budget.
• Maintain daily contact with key customers and support Sales in meeting market strategy and revenue targets.
• Ensure compliance with Federal, State, and Local laws and Company policies.

Skills

Paint experience

Lean/5S

Safety awareness

Tools

Forklift

Order picker

Job description

This position is responsible for the safe and profitable operation. The incumbent oversees all aspects of daily branch operations. Key focus areas include Customer Satisfaction, expert knowledge with Automotive Paint and refinishing products, Safety, Lean/5S and Housekeeping, Inventory Management, Sales, Staff Recruitment, Labor Productivity, and Cost Control. The incumbent is provided weekly branch performance metrics to proactively develop and implement improvement measures, using Lean and Six Sigma principles as a tool to refine activities within the scope of his/her responsibilities.

• Paint experience is required.

Essential Job Duties

• Comply with all safety standards and requirements to assure a safe and hazard-free warehouse environment with focus on safe driving and injury prevention. Experience with a forklift and order picker.
• Utilize lean concepts and good 5S/Housekeeping to ensure efficient flow of products/materials through the warehouse with minimum waste and to provide an organized, safe, and clean workplace. Key metrics include operational review score, housekeeping checklists, and 5S audit score.
• Ensure accuracy of inventory records by participating with the Supply Chain team in ongoing management of branch inventory to provide guidance and leadership to branch personnel concerning inventory management practices. Required experience with Automotive paint and refinishing.
• Monitor Key Metrics relative to inventory, which include inventory shrinkage, inventory turns, and fill rate percent, to maintain accurate records of finished goods inventory.
• Recruit, train, coach, and motivate a qualified warehouse staff; instill the desire to provide customers with excellent service, courteous treatment, and quality products.
• Manage branch labor such that customer requirements can be met with minimal overtime to meet budgeted labor costs.
• Monitor branch expenditures on purchases of materials, products, equipment, and utilities to ensure cost controls are in place and remain within budget amounts. Key metrics include CPU, Profitability vs. Plan, and Overhead Cost vs. Plan.
• Maintain daily contact with key branch customers and proactively work with Sales Representatives to support the market sales strategy and ensure customer requirements are met. Key metric is Revenue vs. Plan.
• Maintain compliance all with Federal, State, and Local laws, statutes, and regulations, as well as all Company policies and procedures.
• Scope of position is responsible for sales greater than 2.2 million dollars
• Assume other duties as assigned.

Supervisory Responsibilities

• Manage the work of others, including planning, assigning, scheduling, and reviewing work, ensures quality standards. Responsible for hiring, terminating, training, developing, reviewing performance, and administering corrective action for staff.

Benefits And Compensation

• Comprehensive health, dental, vision, and disability coverage options.
• Employer-provided life insurance and long-term disability benefits.
• Paid time off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• Parental leave and support continuing education.

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