Branch Manager

Socket.dev; Belvidere (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly payroll

Paid time off (PTO)

Health insurance eligibility

401(k) with employer match

Job summary

Socket.dev is seeking a Branch Manager to lead a high-energy service and sales culture within the Belvidere branch. You will coach staff, mentor teams, and work with the Financial Sales Coach to improve branch performance.

You will manage daily branch operations, partner withSenior Management on security, and build strong relationships with members to meet financial goals. This role requires a Bachelor’s in Business or equivalent experience and weekend availability.

Qualifications

• Bachelor’s degree in business or equivalent financial-management experience.
• Ability to lead, coach, and develop branch staff for peak performance.
• Willingness to engage with local community groups and activities.
• Knowledge of federal and state financial regulations applicable to branch operations.
• Availability to work weekends and extended hours when needed.

Responsibilities

• Provide leadership to maximize performance and align with credit union goals.
• Instill a strong service and sales culture through staff coaching.
• Manage administrative and operational aspects of designated branches.
• Back up for all departments to serve members as needed.
• Build relationships with members to drive referrals and sales.
• Oversee day-to-day branch operations and achieve metrics with the coach.
• Participate in community activities to promote the credit union.
• Hire, train and administer disciplinary actions for branch staff.

Skills

Leadership

Coaching & development

Staff mentoring

Community involvement

Customer relationships

Regulatory knowledge

Local travel

Education

Bachelor's Degree in Business

Job description

Description

GENERAL SUMMARY

Primary Responsibilities:

• Model a high energy, service and sales culture within the branch and credit union.
• Coach, develop and mentor staff.
• Work as needed with the Financial Sales Coach to improve the branch's sales performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide leadership to staff to maximize their performance, help advance their growth and development, and achieve the credit union’s goals through collaboration and supervision.
• Instill an energetic, strong service and sales culture through coaching the staff in deepening existing member relationships and acquiring new ones. Continually strives to improve the way we serve our members.
• Manage administrative and operational aspects of designated branches.
• Assist in branch services and operations and serve as a backup for all departments, as needed, to serve our members.
• Build strong relationships with new and existing members that leads to referrals and sales. Identify member needs and align products and services that help achieve their financial goals and those of the credit union.
• Coach a strong service, cross‑selling, and referral culture within the branch. Mentor and motivate staff; measure and monitor results; hold staff accountable for achieving goals.
• Oversee day‑to‑day branch operations
• Work closely with the Financial Sales Coach to achieve all metrics and goals related to the branch.
• Participate in various community activities to promote and represent the credit union philosophy.
• Collaborate with Senior Management to manage and analyze the security and safety of the branch, and to alert staff of any changes to the policies and procedures.
• Promote the credit union by volunteering and networking throughout the communities that we serve.
• Provide recommendations to improve branch efficiencies.
• Provide formal reviews for the branch staff.
• Responsible for hiring, training and administering disciplinary action related to branch staff, when necessary.
• Perform other duties and responsibilities as assigned or deemed necessary in order to meet the credit union’s goals and objectives.

FIRST COMMUNITY OFFERS GREAT BENEFITS

• Payroll - You get paid weekly
• PTO Time - 16 hours per quarter after added on the 1st of quarter after 90 days of service
• Vacation Time - 1 week after 6 months of service, then 2 weeks annually
• Holiday Pay - Immediately Hours paid for hours missed
• Floating Holiday - After 90 days of service 8 hours for a day in the month of your birth month
• 401K Plan - You can contribute after 30 days service. Then the Credit Union will contribute 3% after 1 year of service. In addition we will match1/2 of what you contribute up to another 2%
• Health Insurance - Available on the 1st of month after 30 days of service. Employer pays 75% of premium for employee
• HSA with high deductible health plan. Credit Union will match HSA dollar for dollar up to $1,000
• Dental - Available on the 1st of month after 30 days. Employer pays 75% of premium for family
• Vision - Available on the 1st of month after 30 days. Employee paid.
• Life Insurance/LTD/AD&D - Life Insurance is 2X your salary. Employer paid
• Fitness Plan - After 90 days of service YMCA or Planet Fitness. Employer pays 75% of premium

Working Conditions:

Normal office working conditions with the absence of disagreeable elements.

Note:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Requirements

Required Knowledge, Skills, and Abilities:

• Passionate and enthusiastic.
• Ability to acquire the knowledge of the credit union movement, policies, procedures, and all branch services and products.
• Would expect involvement of local community groups and activities.
• Able to travel locally.
• Knowledge of federal and state regulations relating to financial operations management.
• Availability to work weekends and extended hours, as needed.

Education and Experience:

This position requires a Bachelor’s Degree in Business or experience in a financial institution. Must have a thorough knowledge of financial operational activities and an understanding of financial products as would normally be obtained from years of progressively responsible experience in a managerial position within a financial institution.

Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act