Branch Manager

Marshall Community Credit Union; Battle Creek (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Growth opportunities

Competitive salary

Benefits package

Uncapped incentives

401k match

Wellness program

Free checks

Job summary

Marshall Community Credit Union in Battle Creek, MI is seeking a Branch Manager to lead and grow a high-performing team. You will ensure excellent member service, oversee daily branch operations, and maintain regulatory compliance while guiding your team to achieve branch goals.

The role emphasizes leadership, strong communication, sales excellence, and relationship building to drive member satisfaction and business growth. On-site position with competitive compensation and benefits.

Qualifications

• High School Diploma or GED required.
• Three to five years of related financial institution experience, including supervisory or leadership experience required.

Responsibilities

• Lead, motivate, and inspire a team of credit union professionals.
• Ensure members' expectations are met, branch compliance with BSA/OFAC and other regs.
• Support the team through coaching, mentoring, and performance feedback.
• Sell MCCU products and services with enthusiasm and customer focus.

Skills

Leadership

Communication

Sales experience

Relationship building

Financial institution experience

Multitasking

Conflict resolution

Education

High School Diploma or GED

Job description

Description

Are you ready to lead an amazing team of credit union professionals? Marshall Community Credit Union is seeking a dynamic, driven Branch Manager for our Battle Creek location.

What the job entails:

• Lead, motivate, and inspire a team of talented credit union professionals.
• Ensure members' expectations are exceeded, procedures are followed, and the branch maintains compliance with BSA/OFAC (and other regs).
• Support your team in achieving their goals through coaching, mentoring, and positive reinforcement.
• Sell our amazing products and services with enthusiasm and charm. You think of yourself as a superhero and have a personal passion for helping people!

Requirements

Is this you?

• You've incredible leadership and relationship building skills.
• Your hustle is legendary, and your accomplishment drive needs an outlet.
• You can switch tasks like a ninja. Interruptions don't phase you.
• You have previous experience at a financial institution. You can tell Reg AA from Reg Z with your eyes closed.
• You're a communication wizard - if you're talking, everyone listens and understands.
• You're not afraid of conflict. In fact, you can diffuse tense situations without batting an eye and address difficult conversations with ease and grace.
• You have a sense of humor. Laughter is the best medicine, and we promise there will be plenty of opportunities for it.
• You've sales experience coming out of your ears. You can sell ice to a penguin!
• Your positive attitude shines like a diamond!

Requirements

• High School Diploma or GED required.
• Three to five years of related financial institution experience, including supervisory or leadership experience required.

What's in it for you?

• Opportunities for growth and development, because we believe in investing in our employees, and because we need someone to take over when the boss eventually retires to a tropical island.
• A wonderful team that will make you laugh (until you cry) and cry (tears of joy).
• A competitive salary - money can't buy happiness, but it can buy a lot of cool stuff.
• An uncapped sales incentive program. You read that right - unlimited opportunity for income beyond your base pay.
• Excellent employee benefits - medical, dental, vision insurance, short- and long-term disability, life and AD&D, and a 401k with a generous match.
• A whole host of unique credit union employee benefits like a wellness reimbursement program, discounted interest rates and loan origination fees, and free checks. Who doesn't love free checks?

Want to know more about MCCU?

Marshall Community Credit Union (MCCU) was established in 1951 and is a full-service financial institution proactively promoting the credit union philosophy of "people helping people." We provide high earnings on savings, low rates on loans, no annual fee credit cards, and affordable home financing along with a complete array of financial services designed to benefit our members. Our staff is committed to meeting whatever needs our members may have.

We strive to hire only the best and brightest--we hope that's you! We believe that our great pay, generous benefits, numerous employee discounts, and opportunities to succeed and grow are desirable and beneficial to our employees. Our open-minded management team encourages self-development and strives for your success.

Marshall Community Credit Union is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable law.