Branch Library Supervisor

South Carolina State Library; Lincolnton (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

The Lincoln County Public Library System is seeking a Library Branch Supervisor to oversee daily branch operations and staff, ensuring excellent patron services and program delivery.

Responsibilities include supervising personnel, developing programs for adults and children, and maintaining facilities, equipment, and collections in a busy library environment.

Qualifications

• Knowledge of count and library policies.
• Knowledge of modern library principles, methods, and practices.
• Knowledge of patron services principles.
• Knowledge of collection management principles.
• Knowledge of equipment commonly found in an office setting.
• Knowledge of library programming development and implementation principles.
• Knowledge of ALA best practices and guidelines.
• Knowledge of computers, printers, and job-related software including integrated library systems.
• Skill in the training and supervision of personnel.
• Skill in operating vehicles.
• Skill in decision making.
• Skill in prioritizing and organizing work.
• Skill in program development and implementation.
• Skill in the provision of patron assistance and services.
• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
• Skill in interpersonal and public relations.
• Skill in compiling information and preparing reports.
• Skill in the organization and maintenance of paper/electronic files.
• Skill in multimedia applications, mobile technology, and standard application software.
• Skill in oral and written communication.

Responsibilities

• Supervises day-to-day operations of a branch library.
• Directs, schedules, and evaluates branch staff.
• Trains staff and manages personnel assignments.
• Develops and monitors adult and children’s programming.
• Establishes policies to improve staff efficiency.
• Balances money drawer and prepares financial reports.
• Compiles monthly statistics on library use and attendance.
• Maintains library facilities, grounds, and equipment.
• Participates in Summer Learning Program planning.
• Assists in selection and weeding of materials at the branch.
• Supervises customer services and resolves patron issues.
• Assists patrons at circulation desk and with internet use.
• Performs opening and closing procedures.
• Performs related duties as assigned.

Skills

Staff supervision

Customer service

Program development

Budgeting

Policy enforcement

Time management

Education

Bachelor's degree in related field

Master of Library Science (MLS) preferred

Tools

Integrated Library Systems (ILS)

Office software

Vehicle operation

Job description

Company

Lincoln County Public Library

Job Summary

This position supervises the operation of a branch library in the Lincoln County Public Library System.

Major Duties

• Manages the day-to-day operations of a branch library, including scheduling and directing the work of branch staff.
• Trains, assigns, directs, schedules, supervises, and evaluates personnel.
• Develops, implements, schedules, and monitors adult and children’s programming.
• Establishes policies and procedures to optimize staff efficiency.
• Balances money drawer and prepares financial report; keeps copies of all deposit slips to ensure accurate financial records.
• Compiles monthly statistical reports on library use and program attendance.
• Ensures that library facility, grounds, and equipment are properly maintained.
• Participates in annual planning and implementation of the Summer Learning Program.
• Assists in the selection and weeding of materials in the branch location.
• Supervises the provision of customer services.
• Resolves patron problems, including issues related to disputed fines; makes decisions concerning damaged items; handles or directs concerns or complaints.
• Assists patrons at the circulation desk; checks materials in and out; places materials on reserve; renews and issues library cards; receives payment for fines; registers patrons for internet use and schedules internet sessions; assists patrons in locating materials; assists patrons with public access computers.
• Performs opening and closing procedures.
• Performs related duties.

Knowledge Required by the Position

• Knowledge of count and library policies.
• Knowledge of modern library principles, methods, and practices.
• Knowledge of patron services principles.
• Knowledge of collection management principles.
• Knowledge of equipment commonly found in an office setting.
• Knowledge of library programming development and implementation principles.
• Knowledge of ALA best practices and guidelines.
• Knowledge of computers, printers, and job-related software including integrated library systems.
• Skill in the training and supervision of personnel.
• Skill in operating vehicles.
• Skill in decision making.
• Skill in prioritizing and organizing work.
• Skill in program development and implementation.
• Skill in the provision of patron assistance and services.
• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
• Skill in interpersonal and public relations.
• Skill in compiling information and preparing reports.
• Skill in the organization and maintenance of paper/electronic files.
• Skill in multimedia applications, mobile technology, and standard application software.
• Skill in oral and written communication.

Supervisor Controls

The Library Director assigns work in terms of very general instructions. The supervisor spot-checks completed work for compliance with procedures and the nature and propriety of the final results.

Guidelines

Guidelines include county and library policies and procedures. These guidelines require judgment, selection, and interpretation in application.

Complexity / Scope of Work

• The work consists of varied administrative, supervisory, and customer service duties. Frequent interruptions contribute to the complexity of the position.
• The purpose of this position is to supervise the operations of a branch library. Successful performance in this position assures the effective and efficient delivery of services to patrons.

Contacts

• Contacts are typically with coworkers, other county employees, patrons, vendors, librarians from other libraries, and members of the general public.
• Contacts are typically to give or exchange information, resolve problems, provide services, and motivate persons.

Physical Demands / Work Environment

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, walking, bending, crouching, or stooping. The employee frequently lifts light and occasionally heavy objects and climbs ladders.
• The work is typically performed in a library.

Supervisory and Management Responsibility

This position has shared supervision over assigned branch personnel.

Minimum Qualifications

• Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field. Master of Library Science degree preferred.
• Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems, usually associated with one to three years’ experience or service.
• Possession of or ability to readily obtain and maintain a valid driver’s license issued by the State of North Carolina for the type of vehicle or equipment operated.