Branch Leadership: Assistant Manager, Loans & Training

OneMain Financial Group; Ranlo (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking an Assistant Manager to support Branch Managers by leading staff, delivering exceptional customer experiences, and driving loan solutions through underwriting decisions and collections activities. This role develops leadership potential within the branch network.

You will supervise daily operations, coach branch staff, and help achieve sales and customer-service goals while ensuring compliance with applicable laws and regulations.

Qualifications

• HS Diploma/GED required.
• Proven experience in achieving business goals and objectives.
• Experience in financial services leadership.
• Current state insurance licensure.
• Bachelor’s degree in business, finance or related field preferred.
• Bilingual: Spanish (preferred).

Responsibilities

• Deliver results related to individual and branch sales and collections goals as well as customer expectations.
• Develop new relationships and maintain existing relationships with customers throughout the loan process and loan life cycle.
• Present financial solutions that meet customer goals.
• Present optional insurance products to customers.
• Educate customers on loan terms and conditions.
• Learn underwriting techniques and sales tools.
• Manage loan life cycle, including closing, collections, and compliance with laws and regulations.
• Assist in training and coaching Branch Team Members and provide interim leadership in Branch Manager absences.

Skills

Leadership

Customer focus

Relationship building

Communication

Education

HS Diploma/GED

Bachelor’s degree (preferred)

Job description

OneMain Financial is seeking an Assistant Manager to support Branch Managers by leading staff, delivering exceptional customer experiences, and driving loan solutions through underwriting decisions and collections activities. This role develops leadership potential within the branch network.

You will supervise daily operations, coach branch staff, and help achieve sales and customer-service goals while ensuring compliance with applicable laws and regulations.