Branch Leader & Team Builder — Elevate Customer Experience

PNC Financial Services Group, Inc.; Okeechobee (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

Life insurance

Disability protections

401(k) with matching

Pension plan

Stock purchase plan

Dependent care assistance

Back-up care

Job summary

PNC Financial Services Group, Inc. in Okeechobee, FL is seeking an Assistant Branch Manager to lead a diverse branch team and deliver exceptional customer experiences across in-person and omni-channel channels.

The role emphasizes coaching staff, achieving sales targets, managing risk, and building client loyalty while upholding PNC standards. Applicants must be able to serve as a Notary Public in the applicable state.

Qualifications

• Associates degree required; 4+ years of related experience.
• Notary Public in applicable state; background checks required.
• Spanish speaking – preferred.

Responsibilities

• Support all branch operations and team performance.
• Build a high performing team through coaching and development.
• Lead in omni-channel environment to drive revenue and client loyalty.
• Provide solutions to improve client financial well-being and manage risk.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Branch Banking

Coaching

Decision Making

Digital Awareness

Communication

Multitasking

Retail Lending

Selling

Education

Associates

Tools

Notary Public (state)

Job description

PNC Financial Services Group, Inc. in Okeechobee, FL is seeking an Assistant Branch Manager to lead a diverse branch team and deliver exceptional customer experiences across in-person and omni-channel channels.

The role emphasizes coaching staff, achieving sales targets, managing risk, and building client loyalty while upholding PNC standards. Applicants must be able to serve as a Notary Public in the applicable state.