Branch Leader - Small Business Growth & Team Coach

Truist; Lithonia (GA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Vacation and sick leave

Job summary

Truist is seeking an experienced Branch Leader in the United States—Georgia area—to coach a team, drive branch performance, and grow Small Business and Mass Affluent client relationships. You will partner with IRM and Operations to ensure compliance and risk controls while delivering superior customer service.

The role requires 1 year of branch leadership, 2 years in financial services, and a demonstrated ability to recruit, coach and manage staff.

Qualifications

• Bachelor’s degree or equivalent education and related training or experience.
• Two years of financial services and consumer/small business expertise or equivalent experience and/or performance.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship and prioritization skills.
• Strong written and verbal skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.
• Ability to inspire, lead and coach others.

Responsibilities

• Promote positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture.
• Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, in the areas of Truist strategy including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnership.
• Drive branch revenue through Small Business development and new client strategies. Growth of Small Business expertise through branch routines of face-to-face appointments with clients, outbound calling, and prospecting; growth of Mass Affluent through face-to-face appointments and outbound calling.
• Participation in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and building the Truist Brand.
• Responsible for executing on branch engagement routines by leading, growing, coaching and motivating teammates, to fulfill the Purpose, Mission and Values for client’s financial success and team empowerment.
• Partnership with Integrated Relationship Management (IRM) and Operations partners; ensure compliance with bank procedures, internal controls, risk management and Truist Code of Ethics; ensure training is completed by the team; promote One Team culture.
• Human capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and counseling including disciplinary actions.

Skills

Interpersonal skills

Verbal communication

Coaching ability

Relationship selling

Leadership

Education

Bachelor’s degree

Job description

Truist is seeking an experienced Branch Leader in the United States—Georgia area—to coach a team, drive branch performance, and grow Small Business and Mass Affluent client relationships. You will partner with IRM and Operations to ensure compliance and risk controls while delivering superior customer service.

The role requires 1 year of branch leadership, 2 years in financial services, and a demonstrated ability to recruit, coach and manage staff.