Branch Leader: Sales, Service & Compliance

Bellco; Highlands Ranch (CO); On-site; USD 60,000 - 90,000; Full time

Job summary

Bellco in Highlands Ranch, Colorado seeks an Assistant Branch Manager to lead customer relationships and ensure adherence to procedures. You will train and coach Member Service Advisors, back-up underwriting, and support sales and service goals.

The role requires leadership, supervision, and strong knowledge of Bellco products; you will drive audits, risk mitigation, and cross-department collaboration while maintaining exceptional member experiences.

Qualifications

• Bachelor's degree in Business/Finance or equivalent work experience.
• Prefer 4+ years teller / operations experience.
• Two years sales and customer service preferably in financial services.
• Three years supervisory/management experience.

Responsibilities

• Demonstrates Bellco’s Act Nice Behaviors and Core Values in all interactions with members, prospective members, and Bellco staff.
• Manage branch staff including hiring, performance management, conducting monthly one-on-ones, writing reviews and making salary recommendations.
• Gains and maintains a strong knowledge of Bellco products and services and can accurately enter and complete transactions, loan applications and account openings in Bellco systems.
• Ensures established branch goals and metrics are met, including goals for other business groups/partners that work with the branch (i.e. wealth management).
• Conducts daily huddles and monthly one-on-ones with branch staff.

Skills

Loan experience

Interpersonal skills

Sales skills

Relationship management

Written communication

Verbal communication

Leadership

Time management

Education

Bachelor's degree in Business/Finance or equivalent work experience

Tools

Microsoft Office

Job description

Bellco in Highlands Ranch, Colorado seeks an Assistant Branch Manager to lead customer relationships and ensure adherence to procedures. You will train and coach Member Service Advisors, back-up underwriting, and support sales and service goals.

The role requires leadership, supervision, and strong knowledge of Bellco products; you will drive audits, risk mitigation, and cross-department collaboration while maintaining exceptional member experiences.