Branch Leader: Sales, Ops & Safety Excellence

American Welding and Gas, Inc.; Appleton (WI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision

Life Insurance

Disability (Short/Long-term)

401(k) Match

Paid Holidays

Paid Time Off

Job summary

American Welding & Gas Inc. in Appleton, WI, seeks a Branch Manager to lead daily sales, warehousing, distribution, and production with P&L responsibilities.

The role requires strong leadership, customer service focus, and the ability to drive branch performance through effective sales and operational management. This on-site position offers a collaborative environment and room for growth.

Qualifications

• Bachelor's degree or equivalent experience.
• Previous management experience.
• Intermediate level computer skills.
• A team player who takes ownership, creates solutions and drives for results to get the job done.
• Excellent communicator who expresses consistency in words and actions, communicates directly and honestly.
• Ability to work independently and under pressure to meet deadlines.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Strong leadership and relationship development skills.
• Pleasant, professional, and courteous personality.
• Strong administrative skills: organized, efficient, and versatile.
• Excellent verbal and written communication skills.
• Goal oriented and self-motivated.

Responsibilities

• Lead and promote safety; organize safety meetings and strictly enforce safety rules.
• Ensure customer deliveries are dispatched in a cost-effective manner that meets customer expectations.
• Ensure phone, walk-in, and delivery customer service is upbeat, friendly, and tailored to identify the customer's need and solve it.
• Through management of sales, margins, and expenses, improve the operating income performance of the branch.
• Through management of the store ranking metrics, improve the branch's store ranking.
• Review and understand monthly financial statements and adjust to improve performance.
• Coordinate activities with other branches and/or immediate branch personnel to resolve any customer, sales or operational problems or inquires and ensure that issues are handled in a manner that enhances customer satisfaction.
• Accurately complete and submit all sales-related paperwork (e.g., shippers, invoices, inventory/tank audits, month-end reports, cash reconciliations, deposits, etc.) in a timely manner.
• Participate in the preparation of market information and annual sales analysis and forecast.
• Manage all branch personnel in accordance with company policies by hiring, training, motivating, planning and directing work, providing performance feedback, developing associates and resolving associate issues.
• Coordinate sales promotion activities and maintain and stock merchandise and display it so that it is attractive to customers. Maintain a clean and attractive store.
• Responsible for timely and quality performance appraisals of assigned personnel.
• Work in accordance with all policies and procedures and rules as prescribed by State and Federal law and the Company.
• Evaluate and monitor day-to-day activities of the branch to ensure cost effective operations and make changes to ensure same when required.
• Sell profitable sales growth to new and existing opportunities.
• Other duties may be assigned.

Skills

Leadership

Communication

Team player

Independent worker

Work under pressure

Problem solving

Customer service

Time management

Administrative skills

Education

Bachelor's degree or equivalent

Tools

Computer skills

Job description

American Welding & Gas Inc. in Appleton, WI, seeks a Branch Manager to lead daily sales, warehousing, distribution, and production with P&L responsibilities.

The role requires strong leadership, customer service focus, and the ability to drive branch performance through effective sales and operational management. This on-site position offers a collaborative environment and room for growth.