Branch Leader: Growth, Service & Tech

JPMorgan Chase; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase in Boston is seeking a Branch Manager to lead a branch team, grow deposits and investments, manage daily operations, and deliver exceptional client service. You will create a welcoming environment that puts employees and clients first and represent our brand with hospitality and integrity.

You will coach and develop a high‑performing team, implement branch strategies, and collaborate with specialists to meet clients' financial needs while upholding risk controls and regulatory

Qualifications

• You have a passion for creating exceptional experiences and a knack for setting the tone in the branch.
• You have outstanding leadership skills and a proven track record of coaching teams to success.
• You multitask effectively, managing competing priorities and developing growth plans.
• You thrive in a fast-paced environment, making sound decisions to navigate challenges.
• You create and maintain a strong risk and control environment with integrity.
• You influence, educate, and connect teams, partners, and clients with technology.
• You have 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• You have a high school diploma, GED, or foreign equivalent.
• You can work branch hours including weekends and evenings.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying our values.
• Grow deposits and investments by leveraging branch strategies and the Branch Scorecard.
• Prioritize client needs to build lasting relationships and trust.
• Coach and develop the team to achieve high performance and morale.
• Encourage ongoing learning and development within the team.
• Forge relationships with local businesses to strengthen branch presence.
• Ensure strong risk and control by following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Influence & communication

Education

High school diploma or GED

Job description

JPMorgan Chase in Boston is seeking a Branch Manager to lead a branch team, grow deposits and investments, manage daily operations, and deliver exceptional client service. You will create a welcoming environment that puts employees and clients first and represent our brand with hospitality and integrity.

You will coach and develop a high‑performing team, implement branch strategies, and collaborate with specialists to meet clients' financial needs while upholding risk controls and regulatory