Branch Leader | Growth, Service & Team Leadership

Guardian Credit Union; Clanton (AL); On-site; USD 60,000 - 85,000; Full time

Job summary

Guardian Credit Union in Clanton, AL seeks a Branch Manager to direct branch operations, manage a portfolio under $18M, and lead staff to deliver premier member service. You will train, supervise, and ensure regulatory compliance while building strong community ties.

The role emphasizes staff development, operational excellence, and growth of revenue with a focus on member satisfaction and adherence to policies and procedures.

Qualifications

• Directs and administers branch operations and portfolio management.
• Trains and supervises branch staff; ensures regulatory compliance.
• Develops community relations and member services strategies.

Responsibilities

• Direct reports to maximize productivity and staff potential; hire, assign, monitor, coach, and train.
• Ensure staff are trained in branch procedures and product knowledge; cross-train as needed.
• Grow business and member base through networking and community presence; manage expenses and revenue growth.
• Resolve member inquiries promptly and professionally; handle elevated concerns.
• Oversee cash handling, security coordination, and branch facilities maintenance.
• Comply with laws and regulations including Bank Secrecy Act and Patriot Act.

Skills

Leadership

Staff training

Coaching

Customer service

Regulatory compliance

Security awareness

Education

High school diploma

Job description

Guardian Credit Union in Clanton, AL seeks a Branch Manager to direct branch operations, manage a portfolio under $18M, and lead staff to deliver premier member service. You will train, supervise, and ensure regulatory compliance while building strong community ties.

The role emphasizes staff development, operational excellence, and growth of revenue with a focus on member satisfaction and adherence to policies and procedures.