Branch Leader: Growth, Service & Team Coaching

JPMorgan Chase; St. Louis (MO); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase in the St. Louis area seeks a Branch Manager to lead a front-line team, grow deposits and investments, and deliver exceptional client service in a welcoming environment.

You will coach the team, manage operations, and uphold risk standards while embracing Chase technology and community involvement. You will complete Branch Manager Training and travel for in-person sessions; weekend/evening hours are required.

Qualifications

• You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
• You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
• You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
• You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
• You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
• You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and exciting for everyone involved.
• You have 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• You have a high school degree, GED, or foreign equivalent.
• You have the ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk & controls

Technology communication

Management experience

Education

High school diploma or GED

College degree (preferred)

Job description

JPMorgan Chase in the St. Louis area seeks a Branch Manager to lead a front-line team, grow deposits and investments, and deliver exceptional client service in a welcoming environment.

You will coach the team, manage operations, and uphold risk standards while embracing Chase technology and community involvement. You will complete Branch Manager Training and travel for in-person sessions; weekend/evening hours are required.