Branch Leader: Growth, Coaching & Customer Experience

PNC; Cibolo (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental and vision options

Life insurance

Disability protection

401(k) with PNC match

Pension and stock purchase plans

Educational assistance

Wellness program

Paid holidays and vacation

Job summary

PNC invites applications for a Branch Manager III at the Cibolo, Texas branch. The role emphasizes leading a team, driving growth through outside business development, and delivering a superior customer experience in an omni-channel environment.

The ideal candidate brings 3+ years of relevant experience, strong people management skills, and a solid understanding of balance sheet concepts. Notary/public duties may be required; bilingual Spanish preferred.

Qualifications

• Roles at this level typically require a university/college degree with 3+ years of industry experience.
• Managerial experience is expected; in lieu of a degree, a combination of education and experience may be considered.

Responsibilities

• Lead branch performance, drive growth activities, and manage outside business development.
• Coach a high-performing team to acquire customers and deepen wallet share.
• Oversee risk, compliance, and execution of customer-centric, omnichannel service.
• Develop talent, manage performance, and foster an inclusive workplace.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

Bachelors

Job description

PNC invites applications for a Branch Manager III at the Cibolo, Texas branch. The role emphasizes leading a team, driving growth through outside business development, and delivering a superior customer experience in an omni-channel environment.

The ideal candidate brings 3+ years of relevant experience, strong people management skills, and a solid understanding of balance sheet concepts. Notary/public duties may be required; bilingual Spanish preferred.