Branch Leader: Grow Revenue & Customer Experience

PNC; Okeechobee (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid holidays

Job summary

PNC is seeking an Assistant Branch Manager based in Okeechobee, Florida. The role focuses on leading a branch team, delivering superior client experiences, and driving branch revenue through proactive sales and loyalty initiatives. Bilingual Spanish preferred, in-office environment, with comprehensive benefits.

The position emphasizes coaching, performance management, and risk-aware decision making to support customer-focused outcomes and operational excellence at the branch level.

Qualifications

• Experience in customer-facing banking or financial services environments preferred.
• Ability to coach and develop a branch team and manage omni-channel client experiences.
• Strong understanding of risk, compliance, and operational controls.

Responsibilities

• Supports all aspects of the branch, building a high-performing team through coaching and development.
• Leads an omni-channel client experience and offers solutions to improve financial well-being.
• Grows branch revenue through acquisition and wallet share with consumers and small businesses.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates

Job description

PNC is seeking an Assistant Branch Manager based in Okeechobee, Florida. The role focuses on leading a branch team, delivering superior client experiences, and driving branch revenue through proactive sales and loyalty initiatives. Bilingual Spanish preferred, in-office environment, with comprehensive benefits.

The position emphasizes coaching, performance management, and risk-aware decision making to support customer-focused outcomes and operational excellence at the branch level.