Branch Leader: Grow Deposits & Elevate Service

JPMorgan Chase & Co.; Newton (MA); On-site; USD 95,000 - 125,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Branch Manager in Newton, MA to lead a welcoming branch team and deliver exceptional client service. You will drive deposits, investments, and operations while coaching staff to excel in a fast-paced banking environment.

You will create a culture of service, integrity, and technology adoption, partnering with specialists to meet client needs and strengthen community ties. This role requires flexible hours including weekends.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school diploma or GED, or foreign equivalent.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and engage with the community.
• Ensure a strong risk and control environment by following policies and protecting our company and clients.

Skills

Leadership

Coaching

Customer focus

Risk management

Decision making

Team building

Education

High school diploma or GED

Tools

CRM systems

Financial software

Job description

JPMorgan Chase & Co. is seeking a Branch Manager in Newton, MA to lead a welcoming branch team and deliver exceptional client service. You will drive deposits, investments, and operations while coaching staff to excel in a fast-paced banking environment.

You will create a culture of service, integrity, and technology adoption, partnering with specialists to meet client needs and strengthen community ties. This role requires flexible hours including weekends.