Branch Leader: Grow Deposits, Elevate Client Experience

JPMorganChase; Houston (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

JPMorganChase in Houston seeks a Branch Manager to lead a frontline team, deliver outstanding client service, and drive deposits and investments while managing day-to-day branch operations.

You will coach staff, maintain risk controls, and build lasting client relationships, all within Chase’s culture of service and excellence. This role requires adaptability to weekend/evening hours and a focus on growth and integrity.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• Ability to work branch hours including weekends and evenings.
• High school diploma, GED, or foreign equivalent.
• Strong leadership and coaching skills.
• Proven multitasking and growth planning abilities.
• Experience creating and maintaining a strong risk and control environment.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen branch presence and community engagement.
• Ensure a strong risk and control environment by using sound judgment and adhering to policies.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Tech literacy

People skills

Branch operations

Education

High school diploma or GED

College degree (preferred)

Job description

JPMorganChase in Houston seeks a Branch Manager to lead a frontline team, deliver outstanding client service, and drive deposits and investments while managing day-to-day branch operations.

You will coach staff, maintain risk controls, and build lasting client relationships, all within Chase’s culture of service and excellence. This role requires adaptability to weekend/evening hours and a focus on growth and integrity.