Branch Leader: Elevate Client Experience & Growth

JPMorgan Chase; Fargo (ND); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorgan Chase in Fargo, ND is seeking a Branch Manager to lead daily operations, drive deposits and investments, and coach a high-performing team. You will create a welcoming environment, represent the brand, and ensure service excellence for clients.

The role requires strong leadership, risk awareness, and the ability to work weekends and evenings. You'll train staff, foster community relationships, and uphold policies while embracing innovation in banking technology.

Qualifications

• Demonstrates leadership and coaching ability to empower staff.
• Proven track record of guiding teams to achieve results.
• Strong multitasking and prioritization in a branch environment.
• Sound decision-making and risk awareness in operations.
• Ability to integrate technology to improve client experience.
• Experience in retail banking leadership or equivalent.
• Willingness to work branch hours including weekends/evenings.

Responsibilities

• Be a motivating force for the branch team and embody our culture.
• Grow deposits and investments through effective strategies.
• Prioritize understanding client needs to build trust and relationships.
• Develop a high-performing team through coaching and feedback.
• Encourage ongoing learning and development within the team.
• Forge relationships with local businesses to strengthen presence.
• Maintain a strong risk and control environment and policy compliance.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology adoption

Team building

Client focus

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase in Fargo, ND is seeking a Branch Manager to lead daily operations, drive deposits and investments, and coach a high-performing team. You will create a welcoming environment, represent the brand, and ensure service excellence for clients.

The role requires strong leadership, risk awareness, and the ability to work weekends and evenings. You'll train staff, foster community relationships, and uphold policies while embracing innovation in banking technology.