Branch Leader: Customer Experience & Growth

JPMorgan Chase & Co.; Town Center (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Branch Manager for a Chase Branch in the United States. You will lead and manage all branch activities, including deposits, investments, operations, and coaching the team for success.

You will represent the brand with hospitality and deliver banking solutions and fintech capabilities to clients. You will participate in the Branch Manager Training Program, guide the team, and ensure strong risk controls while engaging with the community.

Qualifications

• Proven leadership with coaching and empowerment of employees.
• Ability to manage competing priorities and develop growth plans.
• Strong decision-making and problem-solving in a fast-paced branch environment.
• Experience building a risk-aware culture and adherence to policies.
• Willingness to learn and adapt to cutting-edge financial technology.

Responsibilities

• Motivate the branch team by casting a clear vision and upholding core values.
• Grow deposits and investments using the Branch Scorecard and strategic planning.
• Prioritize client needs to build lasting relationships and trust.
• Develop a high-performing team through coaching, feedback, and recognition.
• Promote ongoing learning and development to keep skills sharp.
• Build relationships with local businesses to strengthen branch presence and community ties.
• Maintain strong risk controls and integrity in all operations.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology adoption

Client focus

People development

Education

High school diploma

Job description

JPMorgan Chase & Co. is seeking a Branch Manager for a Chase Branch in the United States. You will lead and manage all branch activities, including deposits, investments, operations, and coaching the team for success.

You will represent the brand with hospitality and deliver banking solutions and fintech capabilities to clients. You will participate in the Branch Manager Training Program, guide the team, and ensure strong risk controls while engaging with the community.