Branch Leader: Customer Experience & Growth

JP Morgan Chase

Annapolis (MD)

On-site

USD 80,000 - 120,000

Full time

2 days ago

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Job summary

JP Morgan Chase's Chase branch seeks a Branch Manager to lead deposits, investments, operations, and a high-performing team. You will coach staff, drive growth, and uphold strong risk controls while delivering welcoming client experiences.

You will manage branch hours, participate in community engagement, and implement the latest banking solutions with integrity and hospitality, guiding colleagues to exceed goals and serve clients with excellence.

Qualifications

2+ years of management, Retail Banking, or equivalent Chase leadership experience.
High school diploma, GED, or foreign equivalent.
Ability to work branch hours including weekends and evenings.

Responsibilities

Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
Deliver on branch goals by growing deposits and investments.
Prioritize understanding and meeting client needs to build lasting relationships.
Build and cultivate a high-performing team through coaching, feedback, and celebration.
Encourage ongoing learning and development within the team.
Forge relationships with local businesses to strengthen branch presence.
Ensure a strong risk and control environment, following policies and procedures.