Branch Lead

Industrial Finishes; Boise (ID); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA & FSA

401(k) eligibility

PTO 2+ weeks

Life insurance

Disability

Employee Discounts

Educational Assistance Program

Job summary

Industrial Finishes in Boise, Idaho seeks an Inside Sales & Operations Coordinator to oversee day-to-day branch operations, provide product expertise, and support customers with technical assistance and warehouse tasks.

You will work with a supportive team to ensure on-time deliveries, inventory accuracy, and compliant processes, with benefits starting after 30 days and competitive pay.

Qualifications

• 1–2 years of tinting paint and counter sales experience.
• Strong communication and problem-solving skills.
• Ability to maintain confidentiality and professional demeanor.
• Computer proficiency required.

Responsibilities

• Lead department employees and ensure timely delivery, shipping, receiving, and order pickup.
• Manage transportation, material handling, scheduling, and inventory tasks across storage areas.
• Oversee delivery process to ensure on-time, complete customer deliveries.
• Enforce company policies related to customer service, shipping, purchasing, receiving, and pickup.
• Delegate tasks related to inventory accuracy, cycle counts, showroom stocking, and inside sales, while assisting with credits, billing, and quoting prices.
• Proactively engage customers to promote products and provide technical assistance.

Skills

Communication

Problem solving

Interpersonal skills

Leadership

Tinting paint

Inside sales

Education

HS diploma or GED

Job description

Join Our Dynamic Team in Boise, Idaho - Where Integrity, Collaboration, and Professional Growth Thrive! We're committed to creating a supportive work environment that promotes WORK-LIFE BALANCE.

Position Overview

The primary purpose of this invaluable position is to oversee day-to-day branch operations and completion of daily tasks. You will provide product expertise and technical assistance to customers, perform duties related to inside sales, and a multitude of other duties to include warehouse functions. Product knowledge and technical understanding comes with time, and you'll have strong support from our crew, sales team and vendor reps to help you along the way

Team Environment

Join a team that values a family-oriented and supportive atmosphere where collaboration and teamwork are at the forefront. We prioritize maintaining a healthy work-life balance and are looking for a candidate who embodies humility, a hunger to learn, and a collaborative spirit.

Benefits

We offer competitive pay and an attractive benefits package that takes care of your health, financial, and personal well-being. You'll start enjoying benefits as soon as the first of the month following 30 days of employment!

• Benefits package: Medical, Dental, Vision, HSA & FSA
• 401(k) eligibility the first of the month following 90 days of employment with employer match & Profit Sharing after one full year of employment
• Accrue 2+ weeks of PTO in the first year of employment and paid holidays
• Employer paid life insurance, short-term and long-term disability
• Employee Discounts
• Educational Assistance Program

Primary Responsibilities

• Employee Leadership & Performance: Lead department employees by fostering positive relationships to ensure effective and efficient job performance, including timely delivery, shipping, receiving, and order pick-up.
• Operational Oversight: Manage transportation services, material handling, scheduling, and inventory tasks, ensuring proper packing, unpacking, and stocking of items across various storage areas.
• Delivery Management: Oversee the delivery process to guarantee accurate, complete, and on-time customer deliveries.
• Policy Enforcement & Compliance: Enforce company policies related to customer service, shipping, purchasing, receiving, and pick-up to maintain smooth operations.
• Inventory & Sales Support: Delegate tasks related to inventory accuracy, cycle counts, showroom stocking, and inside sales, while assisting with credits, billing, and quoting prices.
• Customer Relations & Support: Proactively engage with customers to promote products, provide technical assistance, and handle complaints or issues efficiently.

Qualifications

The ideal candidate will have 1 to 2 years of industry experience in tinting paint and counter sales, along with a high school diploma or GED. Strong communication, problem-solving, and interpersonal skills are essential, as well as the ability to make informed decisions and handle customer interactions with professionalism. The role requires maintaining confidentiality, exercising good judgment, and taking pride in your work. Physical demands include standing most of the day, lifting up to 50 lbs., and working with hazardous materials and fumes. A business-like appearance and computer proficiency are also required.

Be Part of Something Bigger

At Industrial Finishes we're not just a workplace, we're a purpose-driven team built on innovation, excellence and Christian values. We believe in:

• Leading with integrity
• Growing through creativity
• Supporting each other with courage and care

We're committed to doing things right and walking through challenges together with heart and purpose.

Industrial Finishes & Systems, Inc. is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local law.