Branch Growth & Service Leader

JPMorgan Chase & Co.; Aston Township (PA); On-site; USD 65,000 - 105,000; Full time

Job summary

JPMorgan Chase & Co. in Aston Township, PA, is seeking a Branch Manager to lead a Chase branch with a focus on delivering welcoming service, growing deposits and investments, managing operations, and coaching a high-performing team.

You will embody our culture of Service, Heart, Curiosity, Courage, and Excellence, oversee risk controls, and partner with local businesses to deepen client relationships while staying ahead with the latest banking technology.

Qualifications

• Experience leading branch teams and coaching employees.
• Proven ability to multitask in a fast-paced branch.
• Strong decision-making in changing environment.
• Experience maintaining risk and control environment.
• Ability to work branch hours including weekends/evenings.
• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.

Responsibilities

• Lead and motivate branch team by embodying our culture and values.
• Grow deposits and investments using the Branch Scorecard.
• Understand and meet client needs to build lasting relationships.
• Coach staff and drive high performance.
• Encourage ongoing learning and development within the team.
• Engage with local businesses to strengthen branch presence.
• Maintain strong risk controls and adherence to policies.

Skills

Leadership

Coaching

Team management

Customer service

Strategic planning

Banking products

Risk management

Community outreach

Decision making

Education

High school diploma or GED

College degree or military equivalent

Tools

MS Office

CRM systems

Job description

JPMorgan Chase & Co. in Aston Township, PA, is seeking a Branch Manager to lead a Chase branch with a focus on delivering welcoming service, growing deposits and investments, managing operations, and coaching a high-performing team.

You will embody our culture of Service, Heart, Curiosity, Courage, and Excellence, oversee risk controls, and partner with local businesses to deepen client relationships while staying ahead with the latest banking technology.