Branch Growth & People Leader

JP Morgan Chase; Novi (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

JP Morgan Chase’s branch in Novi seeks a Branch Manager to lead a high-performing team and deliver outstanding client service. You will cultivate a welcoming, service-oriented culture, grow deposits and investments, and ensure operational integrity.

The role requires 2+ years in banking leadership, a high school diploma, and the ability to work branch hours including weekends and evenings. Training and travel are part of the program.

Qualifications

• You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
• You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
• You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
• You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our company’s culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Education

High school diploma

Job description

JP Morgan Chase’s branch in Novi seeks a Branch Manager to lead a high-performing team and deliver outstanding client service. You will cultivate a welcoming, service-oriented culture, grow deposits and investments, and ensure operational integrity.

The role requires 2+ years in banking leadership, a high school diploma, and the ability to work branch hours including weekends and evenings. Training and travel are part of the program.