Branch Growth Leader — Coaching & Operations

Kohler Credit Union; West Bend (WI); On-site; USD 61,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer contributions

Generous paid time off

Tuition reimbursement and continuing教育

Job summary

Kohler Credit Union in West Bend is seeking a Branch Manager for the West Bend - Meijer Branch to lead daily operations, coach a capable team, and drive member satisfaction.

You will set goals, monitor performance, and partner with the community to grow deposits and loans while upholding quality service and risk controls. This role rewards proactive leaders who foster development, accountability, and collaboration in a fast-paced, member-focused environment.

Qualifications

• 4+ years of leadership, management, or supervisory experience in banking, retail, customer service, or a people-focused environment.
• Proven success coaching, developing, and motivating high-performing teams.
• Experience leading branch or business operations and achieving sales, service, lending, or operational goals.

Responsibilities

• Lead, coach, and develop a high-performing team while supporting employee growth and career development.
• Drive branch performance by establishing goals, monitoring key metrics, and recognizing success.
• Coach employees on sales, service, lending, and credit conversations to deepen member relationships and achieve branch goals.
• Oversee daily branch operations, ensuring compliance, efficiency, and an exceptional member experience.
• Support consumer lending and credit decisions while promoting sound risk management.
• Analyze branch performance and implement strategies to improve productivity, member satisfaction, and financial results.
• Build relationships within the local community while representing Kohler Credit Union.
• Lead by example and foster a culture of accountability, collaboration, and continuous improvement.

Skills

Leadership

Coaching

Team leadership

Customer service

Communication

Relationship-building

Decision-making

Problem-solving

Sales

Job description

Kohler Credit Union in West Bend is seeking a Branch Manager for the West Bend - Meijer Branch to lead daily operations, coach a capable team, and drive member satisfaction.

You will set goals, monitor performance, and partner with the community to grow deposits and loans while upholding quality service and risk controls. This role rewards proactive leaders who foster development, accountability, and collaboration in a fast-paced, member-focused environment.