Branch Experience Leader: Growth, Coaching & Service

JPMorgan Chase & Co.; Baton Rouge (LA); On-site; USD 65,000 - 95,000; Full time

Job summary

JPMorgan Chase & Co. in Baton Rouge, LA seeks a Branch Manager to lead a client-focused team, grow deposits and investments, and manage branch operations with integrity. You will drive service excellence, coach staff, and foster a welcoming environment for clients and employees alike.

You'll participate in the Branch Manager Training Program and engage with the local business community, using cutting-edge financial technology to meet client needs and ensure strong risk controls at all times.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience
• High school degree, GED, or foreign equivalent
• Ability to work branch hours including weekends and evenings

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes.
• Encourage ongoing learning and development within the team for skill advancement.
• Forge meaningful relationships with local businesses to strengthen branch presence.
• Ensure a strong risk and control environment by following policies and protecting clients.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology adoption

Staff development

Customer service

Branch operations

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in Baton Rouge, LA seeks a Branch Manager to lead a client-focused team, grow deposits and investments, and manage branch operations with integrity. You will drive service excellence, coach staff, and foster a welcoming environment for clients and employees alike.

You'll participate in the Branch Manager Training Program and engage with the local business community, using cutting-edge financial technology to meet client needs and ensure strong risk controls at all times.