Branch Experience & Digital Banking Advocate

Neighborhood Credit Union; Duncanville (TX); On-site; USD 26,000 - 28,000; Full time

Job summary

Neighborhood Credit Union in Duncanville, TX seeks a full-time Teller to handle transactions and guide members with in-branch technology. You will promote digital channels and provide world-class service in a welcoming, secure branch environment.

Ideal candidates have High School education, 1–2 years of related experience, and strong communication and analytical skills. The role emphasizes accuracy, organization, and cross-selling of services.

Qualifications

• High School graduate or equivalent.
• Preferred one to two years of related experience.
• Excellent communication and public relations skills.
• Ability to analyze accounts.
• Attentive to detail, well organized, and able to assist others.
• Proficient with 10-key, PC, teller terminal, telephone and card machine.

Responsibilities

• Assumes responsibility for teller functions, ensuring efficient and accurate performance.
• Provide world-class service by handling financial transactions and guiding members with in-branch technology.
• Balance transactions at end of day and maintain branch security and privacy.
• Promote Neighborhood Credit Union’s digital channels and educate members on their use.
• Develop effective relationships with members and resolve questions promptly.
• Collaborate with management and other departments to meet member needs.

Skills

Excellent communication

Public relations

Account analysis

Attention to detail

Well organized

Ability to assist others

10-key

PC

Teller terminal

Telephone

Card machine

Education

High School graduate or equivalent

Tools

10-key

PC

Teller terminal

Telephone

Card machine

Job description

Neighborhood Credit Union in Duncanville, TX seeks a full-time Teller to handle transactions and guide members with in-branch technology. You will promote digital channels and provide world-class service in a welcoming, secure branch environment.

Ideal candidates have High School education, 1–2 years of related experience, and strong communication and analytical skills. The role emphasizes accuracy, organization, and cross-selling of services.